Homewood Suites by Hilton Boise

Boise, Idaho United States of America

Homewood Suites by Hilton Boise
4.5
Select room:
Availability
Bruce H
1 year ago
Great Customer Service Experience at Homewood Suites by Hilton/Boise Idaho I am writing this review to praise James Thomas, one of the Homewood Suites by Hilton Boise, Idaho managers, who was amazing. He solved a number of problems for us, and really saved our stay. I can't say enough good things about James Thomas. He is an exceptional employee who is dedicated to providing top customer service, to solving whatever guest problems that arise, and working tirelessly on behalf of the guests. I have stayed at a variety of Hilton properties, and James Thomas is by far the best guest services Hilton employee that I have ever seen. Thank you, Bruce Hubbard Hilton Honors Member.

Amenities

Pool - Indoor
Spa
Airport Shuttle - Free
Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at Homewood Suites by Hilton Boise in Boise (Southwest Ada County Alliance), you'll be within a 15-minute drive of Boise State University and Boise Spectrum. This hotel is 13.7 mi (22 km) from Ford Idaho Center and 1 mi (1.6 km) from Boise Mormon Temple.

Rooms
Make yourself at home in one of the 110 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 50-inch LCD televisions with satellite programming provide entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Amenities
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.

Dining
Grab a bite from the snack bar/deli serving guests of Homewood Suites by Hilton Boise. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
davidaK5188WK
|1 review
Disappointed!!!!! Reserved this room with the intention of swimming with our grandson. The pool was closed and we had no idea through our booking. The Hotel seem dirty (trash full) and the room was marginal. Dishes still in dishwasher and counters appeared to not be cleaned. Room was O.K. for the price it was very disappointing. We paid over $300 and expected it to be at least good. Breakfast was o.k. but when asked how our stay was and we tried to explain our disappointment the desk clerk was unapologetic about the pool and our overall disappointment. Will not be back!!!
ReviewerWorld
|1 review
Horrible stay Horrible Experience. Having been loyal member of Hilton for years. They gave me the wrong type of Room. Reached out Rep at 1800#, Chat line, and another Customer Serv line they all gave me the same response that didn’t resolve the matter. What upset me the most was 2 of them told me the reason they were not able was because my booking was on Hhonors points. What’s the loyalty program for? Made me wonder if they resold my room to someone else. HOMEWOOD Suites Boise you deserve 0 star!
Shannon J
|1 review
Not good The bathrooms do not have lotion so I was told at the front desk that it would be brought to the room which is fine. A woman brought it and my elderly father answered the door. When he thanked her, she said nothing, gave him a glare, turned on her heel and strode off. He wasn’t even the guest making the request so it was a bit sad.
Bruce H
|1 review
Great Customer Service Experience at Homewood Suites by Hilton/Boise Idaho I am writing this review to praise James Thomas, one of the Homewood Suites by Hilton Boise, Idaho managers, who was amazing. He solved a number of problems for us, and really saved our stay. I can't say enough good things about James Thomas. He is an exceptional employee who is dedicated to providing top customer service, to solving whatever guest problems that arise, and working tirelessly on behalf of the guests. I have stayed at a variety of Hilton properties, and James Thomas is by far the best guest services Hilton employee that I have ever seen. Thank you, Bruce Hubbard Hilton Honors Member.
JimK3000212
|1 review
From best to mediocre Over 5 years ago I found this to be the best hotel in Boise. It has gone progressively down hill since. Now I would rate it in the bottom half of all boise hotels. Arrived at 4pm for check-in and had to sit in the lobby until 5pm for the room to be half hazardly cleaned. Listen to dogs barking and running in the room above me all night. Breakfast was lacking protein options. Nightly reception has been cut back to Wednesday night only, with just salad and soup. So sad what this hotel used to be to what it is now.

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