Beach Palace Family Resort & Spa - All-Inclusive

Cancun, null Mexico

Beach Palace Family Resort & Spa - All-Inclusive
4.5
Availability
tammykB5678LA
1 year ago
Enjoyed Christmas 2025 at Beach Palace! The Beach Palace employees is what makes Beach Palace one of the best! Every single person had a smile and went out of their way to make sure that we were happy. Special thanks to Samuel and Bernabe and all of the others! Keep doing what you are doing as you the service is top notch! Enjoyed the Bumble Bee shots, the live music in the sports bar and the great bar staff by the pool bar. Hope to see all of you again soon!

Amenities

Pool - Outdoor
Spa
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Sauna
Childrens Pool
Restaurant

Property Location
With a stay at Beach Palace Family Resort & Spa - All-Inclusive in Cancun (Zona Hotelera), you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7 minutes by foot from La Isla Shopping Mall. This all-inclusive property is 5.6 mi (9 km) from Delfines Beach and 16 mi (25.7 km) from Moon Palace Golf Club.

Rooms
Make yourself at home in one of the 287 guestrooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, 2 hot tubs, and a health club. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dining
Enjoy Italian cuisine at Tavola, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
keithc101197
It's Always the People that Make it Great This was our 9th stay over Christmas into the New Year. It's the people that make this place shine. Thank you to Ernesto in Tequila for starting our mornings off with positivity and always knowing exactly what everyone in the family likes. Rudy and Samuel made our time out by the pool so relaxing having our drinks flowing and lunches delivered. Huge thank you to the spa management for allowing Lizbeth to come over to do my wife's hair twice during our stay...Lizbeth is a true gem. Fernando was our favorite evening waiter at the Smokehouse delivering superb service. To the management thank you for a fabulous Christmas and NYE; both parties were very well done as always. Areas for improvement: HVAC system constantly turning on and off every few minutes all night long is sleep disruptive, the Sports Bar glass table tops as well as the glass top in the room were never wiped down. Check in time has not been adhered to our last couple of stays. As members we'd hope to get in upon arrival but blowing the regular check in time too is simply unacceptable. Water pressure on floor 11 was not good. Elevators are too hot and slow. To our fellow travelers if you're looking for a beautiful stretch of beach and employees who go above and beyond at a reasonable price point look no further.
tammykB5678LA
Enjoyed Christmas 2025 at Beach Palace! The Beach Palace employees is what makes Beach Palace one of the best! Every single person had a smile and went out of their way to make sure that we were happy. Special thanks to Samuel and Bernabe and all of the others! Keep doing what you are doing as you the service is top notch! Enjoyed the Bumble Bee shots, the live music in the sports bar and the great bar staff by the pool bar. Hope to see all of you again soon!
1yvettet
Love it here !!! The Sports Bar staff is amazing. They are very professional and made our days here very special. Zacarias and Samuel from the Spirts bar are the best employees!!! They always took care of us here. Friendly, professional, clean and respectful. I can’t wait to come back here next year. I recommend this place to everyone.
U2987WAdarrenw
A return to Beach Palace for our 10th Anniversary! Beach Palace holds a special place in our hearts, as we got married here 10 years ago! Two of our favorite people are still working there. Ernesto, who always seemed to know exactly what I needed. And Gabriella who would make my eggs perfectly every morning. A hotel that keeps people for 10 years is something special, and I'm so happy to see they were still there =)
mazz00015
Great family vacay We stayed just after Thanksgiving for 5 nights. My family of four (2 boys age 5 and 8), my parents, and sister and brother in law all enjoyed our stay. It was small enough to easily get around for my 80 year old parents, and fun enough for my small kids. Food was good everywhere, but I think we all agreed that the smokehouse was the best. The beach was the most beautiful, pristine beach I have ever seen, and the competition isn't even close. Truly amazing. What makes this place very nice, is the staff. Everyone working there appears to be happy and go out of their way to make you feel welcome. The pool bar staff especially made the trip great. Each day they would remember our family and mix up special drinks for the kids (Misael's Especial), and us. These guys were the best!

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