Hotel Montaigne & Spa

Disappointing and unpleasant hotel, desagradable y decepcionante hotel TERRIBLE ATTENTION FROM THE STAFF, we stayed at this hotel in a family room, the air conditioning in one of the rooms did not work, I reported it and they agreed to send someone to fix it and they did NOT come that day, they did not care that we could not have slept that night, and they did not want to discount us that night, the next day they reported it again and they sent us a fan since the problem was not going to be solved since it is summer and it is very hot so we asked to change rooms, they didn’t want to move us until we insisted, and they changed one of the rooms, and in the other room the A/C didn't cool very well either but it was tolerated, the clipboard came off, the soap holder fell so that the shampoos couldn't be held , all the time there was WASTE WASTE IN THE WC, inside the room you could hear a lot of noise all the time like the air conditioning, I don't recommend the hotel's poor service, and after all the inconveniences, I asked to do a late check out and they didn't want to give it to us until 2 pm and they wanted to charge us 50 euros since one night we couldn't sleep in one of the rooms because of the heat. And since we did not agree to pay 50 euros and since we did not reach any agreement, we left and the receptionist came out to chase us, what an unpleasant situation and a very bad impression on the part of the hotel's work team. BAD WIFI VERY SLOW FAILS A LOT PÉSIMA ATENCIÓN DEL PERSONAL, nos hospedamos en este hotel en un family room, el aire acondicionado de una de las habitaciones no funcionaba, lo reporte y quedaron en mandar a alguien a arreglarlo y NO fueron ese día, no les importó que no pudiéramos haber dormido esa noche, y no quisieron descontarnos esa noche, al día siguiente lo volvía a reportar y nos enviaron un ventilador siendo que no se iba a solucionar el problema ya que es verano y hace mucho calor por lo que pedimos que nos cambiaran de habitación, no querían cambiarnos hasta que estuvimos insistiendo, y fue que nos cambiaron una de las habitaciones, y la otra habitación el a/c tampoco enfriaba muy bien pero se toleraba, el portapapeles despegado, el porta jabón cayéndose de manera que no se podan sostener los shampoos, todo el tiempo había DESPERDICIO DE AGUA EN EL WC, dentro cuarto se escuchaba mucho ruido a cada rato como del aire acondicionado, no recomiendo el hotel mala atención, y después de todo los inconvenientes, pedí hacer late check out y no quisieron dárnoslo hasta las 2 pm y nos querían cobrar 50 euros siendo que una noche no pudimos dormir en una de las habitaciones por lo caliente. y como no estuvimos de acuerdo en pagar 50 eu y como no llegamos a nincun acuerdo nos fuimos y la recepcionista salio a perseguirnos, que desagradable situacion y muy mala imprecion por parte del equipo de trabajo del hotel WIFI MALO MUY LENTO FALLA MUCHO

Great hotel! Lovely hotel in a great location. I recommend purchasing the breakfast as sitting on their patio is the perfect way to start the day. The rooms are a good size and very quiet- even if you are next to the elevator like I was.

Holidays in Cannes Sjntem from Germany. I stayed in this hotel from 6.07.2022 until 13 .07.2022. I was like never before, very satisfied. I was treated with great love and respect. I'm not the person to write fake compliments. It's not my style. But I really appreciate it when you are somewhere far away and you feel at home. I do not want to go. I'm feeling very well. Clean room, fresh and tasty breakfast. Quiet hotel. Well located, close to shops, beach… Congratulations for a special receptionist named Yasmina. she is not only beautiful and kind, but she knows how to give everything to make you feel good. She is definitely well educated. Reconsnd this hotel. Rais

Family friendly hotel Experience at the Montaigne spa hotel was amazing in good condition but I think the most outstanding feature was the staff all were amazing and Arno made our time at this hotel outstanding. I have a family of 4 booked 2 rooms interconnected Breakfast was good

A night in Cannes During Covid Emergency it would be nice that personnel check that guests wear their mask and don’t sleep in the hall. Very comfortable bed and perfect position to reach the center of Cannes. No parking available