Holiday Inn Express & Suites Carrollton by IHG

Don’t miss this one This is the most comfortable place I’ve stayed in a long time the rooms are so nice and modern. The staff is friendly and helpful they even bake fresh cookies every night love this place located just of route 71 north east of Louisville The Breakfast is great cool breakfast anything you can expect to have at home and it taste like home cooking it’s my pressure in the morning there’s always coffee in the lobby if you’re a business person and you need to use the computer there’s one. You in the lobby as well

Absolutely awful This hotel is terrible. The staff are not informed. The sheets were stained. There was no heat and no working elevator. We had to slam our bathroom door closed. I am still fighting to try to get my money back. Horrible management.

Basic motel. Amazing people and service We had a wedding at nearby state park and stayed Saturday & Sunday. Due to being 60 miles from home and us being the wedding set up team we had to arrive early Saturday morning. We had expensive cupcakes and live flowers for bouquet with us and it was in high 80s. Called ahead and asked manager if we could possibly put them in fridge when we arrived. They said absolutely. We also asked for another BIG accommodation which I won't elaborate on because I' m sure they can't do it in every instance, but they cheerfully.agreed to the accommodation. Motel itself is being renovated. Laundry was closed for retiling. Rooms clean and comfortable but basic. Breakfast wasn't great. Bagels. Frozen microwave.sandwiches. cereal. They have place for eggs and meat as well as a pancake maker but they were closed( likely due to health restrictions with covid) . With the possible exception of Hampton Inn its definitely the nicest motel off the interstate in Carrollton. And management could not have been better.

Avoid at all costs Last minute drive-up booking due to highway accident delay. Room had various moldy areas in the shower. Door hinges and hardware (even the bathroom door handle) had rust. Toilet ran (and noisily refilled) all night (every 2 minutes or so). We spent over $140 for this pathetic room - a discount hotel room for a mid-range price. Walked in without a reservation and was told $245!!!! Told the clerk it was $100 less than that on website...so I had to stand at the desk and make the reservation using my phone to get the $140. I should’ve taken the hint and left immediately. Do yourself a huge favor and DO NOT STAY HERE. Your car is a better bet.

Transformation in Progress The hotel is under renovation, from an old style Hilton to the bright Holiday Inn Express brand. We asked for and received one of the renovated rooms. My husband and I really like the built in desk that stretches out to a bench/hanging area to a wardrobe that functions like a traditional closet. It suits the way we travel. The side chair was small enough to move next to the desk chair so that we could share that space. Signs of construction are everywhere. We were assured construction noise stopped at 4pm and had no issues. The hotel is not directly on 71 but easily accessible and quiet.