Holiday Inn Phoenix - Chandler by IHG

Chandler, Arizona United States of America

Holiday Inn Phoenix - Chandler by IHG
4.2
Availability
vacationfuntime
149 days ago
Excellent Stay!! This place never disappoints. Very friendly staff, convenient, clean room, great service. Breakfast is very good as well. The pool was very refreshing after a long hike :) Only bummer is that they now charge for parking.

Amenities

Pool - Outdoor
Spa
Center- Fitness
Internet - Wi-Fi - Free
Restaurant

Property LocationLocated in Chandler (Ocotillo), Holiday Inn Phoenix - Chandler by IHG is within a 10-minute drive of Chandler Center for the Arts and Chandler Fashion Center. This hotel is 8.5 mi (13.7 km) from Wild Horse Pass Motorsports Park and 8.9 mi (14.3 km) from Phoenix Premium Outlets.

RoomsMake yourself at home in one of the 106 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

AmenitiesTake advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.

DiningEnjoy a meal at The Spoke Cafe, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Business, Other AmenitiesFeatured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Chandler? This hotel has 2500 square feet (232 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
vacationfuntime
Excellent Stay!! This place never disappoints. Very friendly staff, convenient, clean room, great service. Breakfast is very good as well. The pool was very refreshing after a long hike :) Only bummer is that they now charge for parking.
michellehC1430GA
Fraudster's don't stay here!! Fraudster's!! This place is the biggest joke for a hotel I've ever stayed at!!!! They are scam artists do not stay here! They charged us $500 because the sensor went off in our room that the air was disturbed. Ira and his goons should be fired!! So my husband and I checked in at 8:39pm, went outside to put our parking pass in our truck (that also costs $12 to park in their parking lot) unloaded our luggage, filled up our drinks, and proceeded to head to our room on the second floor. As we entered our room we noticed there was a balcony door so we opened and right below is the smokers pole and there was a person standing there smoking. So at 8:57pm the sensor went off 1 time because of a disturbance of the air quality in the room, so therefore we were charged an extra $500. They slid the paper under the door the next morning and I went down and asked what the charge was for and they said that the sensors can go off for basically any reason and they can't even explain why. I had Ira come and inspect the room himself and this is something that he could have taken care of at his level, but he is such a coward, that he did not!! Our bank has stopped the charge and I'm contacting corporate!!
scottsC6507AY
Third Room Was Outstanding 1) The staff at Holiday Inn Phoenix/Chandler were helpful and accommodating. 2) The guest room I was initially assigned to had a broken A/C unit. After I insisted on another room, the subsequent guest room was perfect for my needs. 3) The guest room l had six days later on my return trip was awesome! It had new carpeting, new appliances and all the fixtures worked perfectly, including the A/C unit. This room exemplifies why I choose to stay at IHG hotels.
andrewmI8284YL
Top Shelf Service. Checked in at normal hour for one night lodging. Greeted by Cathy as my agent. She immediately listened to my wants and concerns. Solved my problem and issued me a bottom floor room for my stay. 5 star review. Conducted her business in top flight manner
Q4478MYchristophera
be very cautious with final bill look it over carefully The Hotel was a bit run down, but the staff was always friendly and greeted you with a smile as they put a smoking charge on your room without telling you and as a nonsmoker find this to be very poor customer service. I would make sure you check every charge after your stay if you decide to stay with this location. The GM barely responds back and when he does the most he really says is there is nothing he can do.

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