Staybridge Suites Chattanooga at Hamilton Place by IHG

Pleasant surprise We normally stay in the TownePlace Suites across the way, but I couldn't stomach the price this time and decided on the Staybridge instead. I was pleasantly surprised! Our suite was huge, clean, and most of all, quiet (yes, there's some noise from I-75, but the worst offenders move by quickly). We will definitely be back next time we need a hotel in Chattanooga. Minus one star for the sketchy area, used condom in the parking lot, and totally unnecessary vehicle information requirement.

It's ok...wouldn't stay again My parents and I stayed here for two nights for an event in Cleveland, TN. It was ok we thought until we saw a roach crawling up the curtains in the living area. There were also two more smaller bugs on the kitchen counter top. The room was nice and the beds were comfy, but the bugs kind of outweighed everything else. The hotel did discount our stay so that's a positive. We had two dogs with us and there is little to nowhere to walk a dog at this hotel. The breakfast was ok, but could've used a little more and was running low on some items both mornings. The parking is a little crowded and the hotel has (sketchy looking) hotel right behind it that can only be accessed by driving through the parking lot of this hotel. Also, it can be challenging trying to make a left out of the hotel parking lot. There is not a light and the hotel is on a busy road. Also, there is ALOT of road noise at this hotel. We could hear loud cars, sirens, etc. all day and night. There are also a lot of homeless in the area as well. All of the staff we encountered during our stay were very nice and the room itself was nice and comfortable. The kitchen had everything and wasn't missing things like some hotels I've stayed at of this kind. If I come back to this area I probably would stay somewhere else solely because of the noise, lack of area for dogs, abundance of homeless, difficulty of getting in and out of the hotel, and bugs. I usually stay at Homewood Suites by Hilton or Residence Inn by Marriott, but booked this hotel because it was slightly cheaper.

Nice stay This hotel is somewhere between a 4 and a 5. Check-in was easy. Our suite was very roomy and nice. The breakfast was good and the evening social (M-W nights), the one time we went was OK, but not as nice as prior Staybridge stays in other locations. Housekeeping was on request or once a week, depending on the length of the stay. We put our no housekeeping sign out because I've found some hotels say no housekeeping, but then I come back and find the room had been entered and cleaned. I want to know ahead of time if someone will be in the room. There were a few minor negatives, but nothing significant enough to make me not want to return. For example, it would have been nice to have 4 bath towels from the beginning since there was a sign saying housekeeping was only provided once weekly or upon request. One of the towels was dirty, leaving us with only 2 usable towels. I know I could go to the front desk or ask a housekeeper for more, but it would be nice to have more there automatically. Also, the ice maker in the freezer did not have an easy way to turn it off. You had to turn the ice holder so that it wedged the tab into the off position.

Older hotel in need of relocating to a safer property The photos of this Staybridge hotel are misleading. As a frequent traveler with numerous positive experiences with this hotel chain previously, this location is the exception. Misleading photos of the location, insufficient space for parking, and local police was on site on multiple occasions dealing with the transient population loitering on the property. This is an older facility not at all consistent with Staybridge Suite locations in other areas.

Large rooms good value The 2 bedroom suite was a nice size and had 2 bathrooms. We had a handicap room so there was no counter space in the handicap bathroom which was kinda a pain and the ac unit was really loud in that bedroom with the queen bed. We used the pool..it was very small but heated- kids had fun...but the room smelled of mildew and there was black mold on the walls in the corners of the pool room. We enjoyed the breakfast and the rest of the hotel was clean...probably the 1st time we stayed in chatanooga and did not have cockroaches in the hotel room :)