RISING SUN HOTEL

Great seevice A party of 17 of us had lunch today at The Rising Sun, Cheltenham. The food choices and quality were excellent and the service provided, especially by Jamelia, was outstanding. She was efficient, friendly, patient and attentive. This all helped to make it a very enjoyable lunchtime experience.

Pleasant and friendly Hotel The restaurant was excellent Tom Button served us Exuberant and efficient August 3rd The rooms were in good condition Staff so accommodating Food was excellent A gluten free menu which was adequate Adequate car parking Couldn’t comment on the breakfast as had to leave really early to get to the race track as competing the Hill Climb at Prescott

Service is king at The Rising Sun. We highly recommend the Rising Sun Hotel for special occasions. The staff worked especially hard to get everything just right for us for our 50th wedding anniversary celebrations: meals, decor, rooms, and service., particularly the service from Lily who stayed in the background and miraculously appeared when she was needed. Fantastic! Such a brilliant stay at a hotel with well-trained and sensitive staff.

It's All About the Staff Actually I spent three separate stays here in June and July of this year as I love the place so much. I have had lovely rooms (15 and 16), have enjoyed the beautiful views and have partaken of the excellent food. On this occasion I'll focus on the eating experiences. Over the years I have worked my way through the evening menu and have never had less than perfection. To other guests I would recommend staying long enough to try everything! Now my evening meals recently were enhanced by the most exquisite and professional waiter service. According to his badge I was served by Archie, ultra efficient, a great user of his order pad, friendly, articulate, patient and cheerful. He was attentive without being intrusive.On busy evenings it was a pleasure to watch him deal with so many people and making them all feel special. This is a great skill. What a star! As for breakfast (always lovely) I had the same level of exemplary service from Tom, again a highly professional and attentive young man who remained calm and helpful at all times. His courtesy knows no bounds. It is a tonic to start the day with such a cheerful greeting from such a pleasant waiter who would do anything to help his guests. He gave the impression that he only wants the best for people. Those who brought up Tom and those who trained him deserve every credit. I'm looking forward to my next visit which will be in the next couple of weeks availability permitting. On that point the Rising Sun was full for one of my nights in the area so I booked in at one of those high class establishments with spa, gyms and swimming pool: lovely facilities but staffed by uniformed robots and lacking a Tom and an Archie to make the experience friendly and personal. I know which place I prefer!

wedding day was so special Karen and her team were amazing we would like to give a big thankyou to everyone at the rising sun hotel exellent servce from start to finish food was amazing , rooms were very clean friendly staff who worked very hard and made our day so special we would highly recommend this venue the views were amazing