Quality Inn

DO NOT STAY HERE We weren't actually able to stay at this hotel because the woman working the front desk was very rude and combative, right off the bat, when we were trying to check in. I booked through a third-party and the credit card of the third party was being declined but, initially, the woman at the front desk just kept saying that my credit card was declined and that I had to figure it out. Even though I showed her that my credit card was not declined and the transaction had already gone through. The woman at the front desk was very rude and unhelpful and told me that I had to figure it out and then proceeded to try to help the customer behind me while I was still standing there trying to be helped and understand the situation. After I went back outside to call the third-party provider to see what I could do, the woman at the front desk called me and said that the card finally went through. When we came back in to check in (or at least we thought to check in), she proceeded to tell us that we could find somewhere else to stay because they don't let rude people stay at their hotel and that they only had two rooms left and would have them rented within the hour and that they didn't need our business. Very poor customer service and very rude employees. The service was on par with the the standard of hotel that this is....POOR.

Awesome _ Beautiful rooms and awesome location. Came here to visit Rivers Casino and the VA and this is one of the best deals around. I've stayed at several hotels in America and this was definitely one of the nicer ones. Will return. The GM Mr Naidoo is super friendly.

I would t recommendI Not professionalI it was pretty decent placed, no it wasn’t. The house service was good. the managers were unprofessional they said that a function was coming that didn’t happen.I have seen top knock hotels and I’ve seen not so decent.hotels. __ A bit rough spot.

Best hotel in 7 cities Best hotel I’ve ever stayed at! Great customer service, was very friendly to my son & I. Right by a lot of different food places. Quiet and affordable! Don’t walk but run to Quality inn for your next stay. Best hotel I’ve ever stayed at _

Caution this place! I had concerns when I walked into the lobby and saw signs announcing a renovation in process. There was no mention of this on the Quality Inn reservation site. When we walked into the room, I noticed that while the room was not undergoing renovation, the original king size bed had been converted to a full size mattress. The only other problem was the window blinds, which was missing a section of slats, and would not lower to the window sill. The bath towels we shoved in the windowsill helped shade the lights from the Waffle House on our side of the parking lot.