Macdonald Craxton Wood Hotel & Spa, Chester

Ellesmere Port, England United Kingdom

Macdonald Craxton Wood Hotel & Spa, Chester
3.9
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Blue_Fox_River
8 days ago
An excellent break. Our stay was absolutely perfect from start to finish. The staff were welcoming, professional, and genuinely attentive — nothing was ever too much trouble. Our room was spotlessly clean, and the bed was incredibly comfortable — we slept so well. The breakfast buffet was a real highlight, offering a generous selection of delicious cold options alongside a full English breakfast, with a tasty vegetarian option available too. In the evening, we dined in the hotel restaurant and were once again thoroughly impressed. The food was beautifully prepared, full of flavour, and clearly made with care. We also made the most of the swimming pool and spa facilities, which were clean, well-maintained, and the perfect way to unwind. All in all, a wonderfully relaxing stay — we can’t wait to return!

Amenities

Pool - Indoor
Center- Fitness
Spa
Parking - Free
Internet - Wi-Fi - Free
Sauna
Restaurant

Property Location
When you stay at Macdonald Craxton Wood Hotel & Spa, Chester in Ellesmere Port, you'll be in the historical district, within a 10-minute drive of Chester Zoo and Cheshire Oaks Designer Outlet. This eco-certified hotel is 13.2 mi (21.3 km) from Royal Albert Dock and 20.1 mi (32.3 km) from Anfield Stadium.

Rooms
Stay in one of 72 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.

Dining
Grab dinner at Craxton Wood Grill, a restaurant that specializes in British cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Blue_Fox_River
|1 review
An excellent break. Our stay was absolutely perfect from start to finish. The staff were welcoming, professional, and genuinely attentive — nothing was ever too much trouble. Our room was spotlessly clean, and the bed was incredibly comfortable — we slept so well. The breakfast buffet was a real highlight, offering a generous selection of delicious cold options alongside a full English breakfast, with a tasty vegetarian option available too. In the evening, we dined in the hotel restaurant and were once again thoroughly impressed. The food was beautifully prepared, full of flavour, and clearly made with care. We also made the most of the swimming pool and spa facilities, which were clean, well-maintained, and the perfect way to unwind. All in all, a wonderfully relaxing stay — we can’t wait to return!
Trek49405264599
|1 review
Gym membership Signed up at this gym and spa and the facility’s are fantastic everything u need all in one place I had a PT session today with JOSH he’s a lovely man very talented in his job so helpful and I’ve never done a session like it before I’m going to see Josh at least once a week and I would advise anyone else to take up the opportunity of doing a gym session with him top guy thanks Josh and all the reception team all very nice people thanks for the experience and your time Lewis
stem663
|1 review
Craxton Hotel spa and gym review Signed up for the hotel spa and gym facility’s this month what a place this is everything you need all in one place I have done a PT session with “Josh” today and what a guy he is very technical and highly educated in his job role I would recommend josh as a PT to anyone else who takes out a PT session with him I will be seeing him once a week at least from now on thank you josh and thank you to all the staff there too always very helpful.
775nicholas
|1 review
Exceptional value for money! I can not understand why people give this hotel bad reviews. I have been twice and both times have been exceptional! Great value for what you get! Great staff! Comfy beds! Clean rooms! Great food! Experienced therapist! Tash was excellent!
neilrG8944FW
|1 review
Not as Advertised My stay here was, how shall, I put it, disappointing! We ate in the over priced restaurant on the first night. The food, whilst well presented, mas a small portion and cold. Hannah (?) the manager on duty really could not care less. Breakfast was slow and eggs like rubber. Had to wait ages for coffee as had "jumped the queue" and not waited to be seated. If I had waited, I'd probably still be stood there. Thought we'd give the bar food a go. Pizza's didn't have the correct toppings and were served in a pizza box. At the table? The room, whilst clean, had no plugs next to the bed to charge 'phone. There were patches on the walls where marks had been painted over and the sofa would not look out of place in a charity shop! The grounds were lovely, apart from the rodent traps visible outside the conservatory. The barman was a very helpful chap, but completely overwhelmed, with no support from colleagues who could be seen gossiping in the next room. Checkout - no check on the stay or even a thank you. Faded grandeur, poor service, awful food. Enough said

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