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Quality Inn Chicopee - Springfield

Chicopee, Massachusetts United States of America

Quality Inn Chicopee - Springfield
2

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Helga M
3 years ago
Labor Dsy Getaway This hotel needs some TLC for sure. Although the staff were wonderful the 2 rooms I booked had some issues needing to be addressed. Room 128 needs better lighting, those light bulbs are too low. The shower knob needs replacing someone can get burnt while trying to adjust. 2 roaches killed by my husband, therefore needs exterminator. Curtain needs repair had to use a clothes hanger to keep it closed. Room 129, same lighting issues. 3 small roaches killed by my sister. Exit by vending machine does not lock, that's a huge safety concern since anyone can come in without a room key. Breakfast was satisfactory.

Amenities

Parking - Free
Internet - Wi-Fi - Free

Property LocationWhen you stay at Quality Inn Chicopee - Springfield in Chicopee, you'll be in a shopping district, within a 15-minute drive of MGM Springfield and Naismith Memorial Basketball Hall of Fame. This hotel is 11.4 mi (18.3 km) from Six Flags New England and 1 mi (1.7 km) from Chicopee Falls Dam.

RoomsMake yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

AmenitiesMake use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.

DiningA complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.

Business, Other AmenitiesFeatured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Passenger32456550303
Run don’t walk If you are considering coming here, be sure to bring bug spray for the roaches, bring spare change for the homeless surrounding the hotel and an interpreter so you know if the other guests want a smoke or your wallet.
angelaj788
Horrible Worst stay in a choice hotel ever. The room had a nasty smell the moment you walked in. If you turned on the a.c. or heat it just got worse. The shampoo and lotion left in the bathroom had already been used half full. Too many people living there paid by the state that regular paying customers were getting nasty smelly rooms. Price way too high for nasty room. Do not recommend!! Wish I could leave no stars!!
rgaecklein
Don't stay here! Dirty, outdated and smelly. Killed several bugs in the room, torn curtains blood stains on the door frame. Need I say more? This location is so very outdated and poor service was just the beginning. Cigarette smells, musty, moldy. And to have one of the employees literally lay her head on the juice dispenser while guests, including my wife, and I trying to eat, was totally unprofessional. We understand that people have bad days, but working in the hospitality industry, you need to show a little bit more professionalism.
Helga M
Labor Dsy Getaway This hotel needs some TLC for sure. Although the staff were wonderful the 2 rooms I booked had some issues needing to be addressed. Room 128 needs better lighting, those light bulbs are too low. The shower knob needs replacing someone can get burnt while trying to adjust. 2 roaches killed by my husband, therefore needs exterminator. Curtain needs repair had to use a clothes hanger to keep it closed. Room 129, same lighting issues. 3 small roaches killed by my sister. Exit by vending machine does not lock, that's a huge safety concern since anyone can come in without a room key. Breakfast was satisfactory.
elizabethcT7367DM
Terrible Stay! They are lucky to get a one! The bathroom is disgusting looks like it was never cleaned. Tub was chipped and worn , bar in tub looks like it was falling off never stepped foot in shower. Pillows on the beds look like sofa pillows. Continental breakfast was awful. They definitely need to learn how to clean. Room keys don’t stay activated. They advertise a pool and don’t have one, only the Springfield hotel and they really need to advertise that! Never again, even though it was a low cost deal it wasn’t worth it. Also all doors hard to open and close. So they don’t have to answer door after hours they leave carpet in between so anyone could walk in.

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