Comfort Inn & Suites Cincinnati Eastgate

Cincinnati, Ohio United States of America

Comfort Inn & Suites Cincinnati Eastgate
3.5
Availability
Tabitha M
2 years ago
The bed was soft but other than that Gross It was worn down, super hot through the lobby and hallways on both floors, dirty, and they didn't have an ice bucket so the front desk lady gave us a laundry bag for ice, or refrigerator didn't work, there was greasy handprints in the head board like they rented by the hour. Food wrapper by the air conditioner floss and qtips under the bathroom sink they had left used shampoo bottle in there and opened there was hair in the drain it was gross. I told the front desk and they just said thanks and sorry. After all that we didn't even try and attempt the breakfast.

Amenities

Pool - Indoor
Parking - Free
Internet - Wi-Fi - Free

Property LocationLocated in Cincinnati, Comfort Inn & Suites Cincinnati Eastgate is in the business district, within a 15-minute drive of East Fork State Park and Coney Island. This hotel is 11.7 mi (18.8 km) from Belterra Park Gaming and Entertainment Center and 12.3 mi (19.8 km) from Riverbend Music Center.

RoomsMake yourself at home in one of the 72 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 40-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include coffee/tea makers and a turndown service, as well as phones with free local calls.

AmenitiesMake use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

DiningTake advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.

Business, Other AmenitiesFeatured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Cincinnati? This hotel has 1024 square feet (95 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Tabitha M
The bed was soft but other than that Gross It was worn down, super hot through the lobby and hallways on both floors, dirty, and they didn't have an ice bucket so the front desk lady gave us a laundry bag for ice, or refrigerator didn't work, there was greasy handprints in the head board like they rented by the hour. Food wrapper by the air conditioner floss and qtips under the bathroom sink they had left used shampoo bottle in there and opened there was hair in the drain it was gross. I told the front desk and they just said thanks and sorry. After all that we didn't even try and attempt the breakfast.
172shannond
Dirty, rude and poor hospitality Dirty, poor housekeeping, terrible breakfast, rude staff who do not have any interest in actually helping, toilets had to be flushed lifting the back of the bowl, hair in tub, nail clippings behind furniture, cobwebs in corner and nasty. There was what appeared to be white vomit on the bed skirt. Torn curtains in windows. Pool not working. Stains all over. Room key deactivated during stay. Never saw a housekeeping cart entire weekend stay. Stay far away from this run down sorry excuse of a hotel. It was so bad our entire group who had reservations in a few weeks are cancelling and finding another place to stay instead.
751garretto
Smoke, Noise, and No Hot Water First assigned room smelled very strongly of cigarette smoke. Switched to a second room with a jacuzzi; however, there was no hot water in the room (or the entire hotel, as we later learned). Awakened about 2:30 AM by extremely loud car stereo music from the parking lot, plus loud voices and lots of commotion in the stairwell next to our room. There was still no hot water, and the hallway outside our room smelled of marijuana smoke. The clerks at the front desk were not friendly and did not apologize for the noise, for the smoke, or for checking us in without informing us that there was no hot water. We left the hotel at about 3:45 AM and checked into a different hotel nearby. We called the hotel manager later; he insisted that we would still be charged for a one-night stay.
Exhausted3825
Awful Dirty, non-smoking site but smells like weed, pool “out of order”, staff having domestic issues during the night, requiring police involvement, we did not sleep, scared. Sorry Comfort Suites, NEVER again!
A3891VYgabrielm
House keeping needs improvement This hotel is (Non-smoking) yet my entire room reeked of it. Brought this issue to the front desk. They just looked at me like I was crazy and did nothing to fix the issue. Air conditioning filters were completely clogged.

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