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Aloft Cleveland Downtown

Cleveland, Ohio United States of America

Aloft Cleveland Downtown
3.5

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dreay
4 years ago
Can’t beat the location, but- As far as location, it couldn’t be beat. Right near The Flats and the water, many restaurants and bar options near by. WXYZ Bar hosted a welcome party for a wedding we attended and Lago on site had amazing food. We asked for adjoined rooms with another family and they granted our request, with a condition that one was a handicap accessible room, which didn’t bother us. What did bother us, was the dirty bathroom. Tile floor was not clean, the walls had lint and dirt on them. Hair in shower drain. Beds were super comfy. Disappointed that they did not offer room service during the week from Lago. Valet was a bit of a mess because there was a bus coming to pick a party up from hotel as we were leaving to catch a flight. Plugged up the entire valet lane. Not the hotels fault but a location fault. Nice patio area and again, next to plenty of entertainment options. Would stay again but I really hope for cleaner bathrooms next time. I know everyone is short staffed so we appreciated the workers that were actually working doing what the could to ensure an comfortable stay for guests.

Property Location
A stay at Aloft Cleveland Downtown places you in the heart of Cleveland, within a 15-minute walk of FirstEnergy Stadium and Huntington Convention Center of Cleveland. This hotel is 0.8 mi (1.2 km) from Great Lakes Science Center and 0.9 mi (1.5 km) from JACK Cleveland Casino.

Rooms
Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless Internet access is available. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

Dining
Grab a bite at Lago, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel has facilities measuring 4000 square feet (372 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Nanci F
|1 review
NOISE!!! I am currently staying in a room in the front of the hotel. I have no idea how the hotel is on a weeknight, but I can tell you the noise from the street is so loud sleep will be impossible until the bars close and the motorcycles let up. According to the front desk the noise abates around 1:00-1:30 am. Since the hotel is sold out there is no room to move us to. We are here for a wedding that is taking place in this hotel or we would pack up, leave and find someplace else to stay. We will NEVER stay here for any reason on a summer weekend ever again
dreay
|1 review
Can’t beat the location, but- As far as location, it couldn’t be beat. Right near The Flats and the water, many restaurants and bar options near by. WXYZ Bar hosted a welcome party for a wedding we attended and Lago on site had amazing food. We asked for adjoined rooms with another family and they granted our request, with a condition that one was a handicap accessible room, which didn’t bother us. What did bother us, was the dirty bathroom. Tile floor was not clean, the walls had lint and dirt on them. Hair in shower drain. Beds were super comfy. Disappointed that they did not offer room service during the week from Lago. Valet was a bit of a mess because there was a bus coming to pick a party up from hotel as we were leaving to catch a flight. Plugged up the entire valet lane. Not the hotels fault but a location fault. Nice patio area and again, next to plenty of entertainment options. Would stay again but I really hope for cleaner bathrooms next time. I know everyone is short staffed so we appreciated the workers that were actually working doing what the could to ensure an comfortable stay for guests.
barbaramS2309SR
|1 review
Dirty Floors This is about the same review as I gave for The Flats. It's in an unfortunate area with drunks and heavy traffic until 2 a.m. Nothing about this area is hip. The floors are not vacuumed or sufficiently cleaned. I think the cleaners are rushed. I say that as a commercial cleaner. The layout of the building is weird, with the first floor only a dirty valet area, no first floor lobby. The lady in the second floor lobby was helpful. At least we were able to view the lake from the third floor, as well as the mass fight which brought 6 police and 2 security guards.
snoopydr
|1 review
Poor Customer service Daughter and Niece made reservations online and when the tried to check in ( After a 7 hr drive) were told NO they couldn't stay because they were not over 21. My niece turns 21 in two weeks and Daughter is 20. No where on the website does it give that policy.
melindam864
|1 review
Hockey tournament This hotel was very dirty. The rooms there were stains all over the carpet, the walls had stuff on it in the bathroom. Who knows what it was. It was lenient and there were people smoking Marijuana on our floor. The entire floor smelled of it. I would not stay there again.

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