Hilton Garden Inn Clifton Park

Lumpy bed The parking for hotel is basically nonexistent. It is for the movie theater and shopping mall. The hotel itself is fine. Not very convenient. The beds were pretty horrible. Lumpy. Go somewhere else. I think the hotel is more suited for business clients.

Nice but costly Expensive. Had a nice experience. Pool looked nice but was too crowded to use. Did make use of the fitness center. Attached to a restaurant/bar which was good. There are many other hotels nearby as well as a shopping mall. Front desk was always helpful and kind.

Would not return until the rooms are rehabbed The warm welcome in the beautiful lobby set us up for a disappointing room. The bed was terribly uncomfortable (although I suppose that is subjective). The sheets didn’t fit the bed, so they tangled every time you rolled. The toilet needs a new ring, not 17 more layers of caulking, which are leaking all over the bathroom floor. The bathroom fan didn’t work. The water in the shower screamed while you used it. The coffee pot was broken. And to cap it off, our only view was the hotel roof full of ac units. Completely overpriced for a subpar room. I wish I could give the staff separate stars because they were super warm and friendly! Everyone we met was kind and seemed genuine. Lastly - please don’t think this hotel has a real pool. It’s slightly larger than the hot tub.

Very nice overall - some breakfast issues Whenever we visit our son and his family in Burnt Hills, NY, we stay here at the Hilton Garden Inn in Clifton Park. We normally use Hilton points to stay here as it's the most reasonably priced points hotel in the area and with Hilton Honors, if you pay for four nights with points, the fifth night is free which is a great benefit. Staff are super nice, rooms are clean and decent, lobby is very inviting and breakfast is good. The only issue with the breakfast I have is that if you don't want the buffet, (carbs, more carbs, yogurt, fruit) but want just eggs and sausage, you still have to pay for the buffet, even if you are not using any of it! Breakfast staff are very nice, but for sure there is one chef that is better than the other as we had five breakfasts here, and when the good chef was there, the eggs and potatoes were perfectly cooked, but when the "other" chef is cooking, the eggs and potatoes come out burnt. I did mention this to the breakfast manager and on our last morning she very kindly comped our breakfast. On the plus side, they have a nice indoor heated pool and spa, again something the other hotels in the Clifton Park area do not have, some have pools but having a jacuzzi here is a very nice bonus. The management also allow me to bring my grandkids over to use the pool which I really appreciate. We will continue to come here 1-2 times a year as they take good care of us and the hotel is well positioned, with the mall and many restaurants and the movie theatre nearby.

Excellent stay Stayed here last year for Xmas visit with family. Looked forward to this year’s visit for 6 nites and it hasn’t disappointed. All staff is super friendly and helpful. Lobby is so welcoming, room very clean and comfortable. The restaurant crew is a lot of fun.