Holiday Inn Express Columbia by IHG

A pleasant two-night stay at the Holiday Inn Express. The hotel was clean, the staff was friendly, the complementary breakfast was fine, they had a pool that I did not use, but many families took advantage. Very convenient location. I realized after I returned home that I left my medical bracelet in the hotel. The staff was super-accommodating in locating the bracelet, returning my calls in a timely fashion, and sending it back via UPS.

Toooo costly! We did not even reserve a room bc our stay would have cost >1,000k vs $388 for our air bnb. HIE, you could do better! This comes on the heeels of HIE always being our hotel of choice.why do hotel rountinely hike prices when there is an event? We have ALWYS gotten excellent servive at HIEs, but you are about to price yourself out of our pricerange, so think about not raising rates to keep us as a customer. I appreciate your comsideration about this concern.

Stay anywhere else but here! Where to start…walked in the room and immediate crackling of the tile floor that had all popped up from what I assume was a previous bathroom flooding. You can smell the mold. The bathroom was dirty and disgusting, the hot water took 15 minutes to finally come through. Caulking around the tub was deteriorating and black. The toilet seat was slipped off to one side. Next, the mini fridge was producing an awful noise as if it was going out, this would’ve made it impossible for me to sleep so I pulled it out and unplugged. The A/C unit was also so loud that you had to double the volume on the TV to hear it and when the compressor kicked in it would startle you. The bed was like sleeping on a brick. And oh, the smoke alarm in hallway kept beeping and no one would change the **** batteries…THEN at 6am the next morning there was an awfully loud squealing noise coming from the hallway wall/ceiling that woke me up and went on forever. Needless to say I didn’t get much sleep. Requested new room on different floor after providing evidence of the issues. New room was a little better, attempted to take a nap prior to a meeting I had but all you could hear was the housekeepers yelling back and forth in Spanish in the hallway….DO NOT STAY HERE!!!

Long night in a hotel room The hotel is very nice and clean. The check in and out was great. But with that being said it was one of the worst night's sleep ever in a hotel. We stayed in the front of the hotel facing the highway. It is so loud I thought I was near an airport. I would suggest staying in the rear section of the hotel.

Outstanding Hotel I stayed at this property 2 nights in December, 2022. I must say the beds were comfy, the front desk person was nice, and the breakfast was amazing. When I need a great hotel, this will be my choice in the future.