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Residence Inn by Marriott Columbus

Columbus, Georgia United States of America

Residence Inn by Marriott Columbus
4.5

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214andraef
4 years ago
Experience Although the hotel is outdated it was very warm feeling. I had mixed feelings about staying here after talking to Kayla on the phone she has no phone etiquette she short talks everything I asked about the property, I checked in at 8:40 where I was greeted by Alisha she was very sweet the checkin process was great she made sure we were comfortable she was acknowledgeable of the surrounds and recommended a great place to eat, the room that I checked into was a little dated but clean, she explained to me that they would be undergoing renovation soon and apologized. The two night we stayed were great . Thanks again for having us.

Property Location
With a stay at Residence Inn by Marriott Columbus in Columbus, you'll be in a shopping district, within a 10-minute drive of Columbus State University and Columbus Park Crossing. This hotel is 12.3 mi (19.8 km) from Columbus Civic Center and 14 mi (22.5 km) from National Infantry Museum and Soldier Center.

Rooms
Treat yourself to a stay in one of the 78 guestrooms, featuring fireplaces and flat-screen televisions. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment.

Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, a picnic area, and barbecue grills.

Dining
Grab a bite from the grocery/convenience store serving guests of Residence Inn by Marriott Columbus. Meet other guests and eat at the complimentary reception. A complimentary continental breakfast is served daily.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Columbus? This hotel features 272 square feet (24 square meters) of event facilities. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
super66shazbot
|1 review
It was a bed and a roof - otherwise very disappointing I have stayed at Marriott properties hundreds of nights over the past several years so I believe my expectations are realistic. I had stayed at this hotel several months ago and understood that the property would shortly begin a needed renovation. I called in mid February to see if the renovations was complete and was told "it would be done by the end of February". On that basis I booked but when I arrived it was clear renovations were still underway. My floor was half renovated and the other half looked like it was abandoned. I decided to stay so obviously my room was livable and on the upside everything in it was new. The staff just didn't seem to have high expectations set for them by their management. I would find out after the fact about services that weren't available that normally are. My room wasn't serviced when I requested and was serviced when I asked for it not be. Two days in I stopped asking for solutions and fixes and concentrated on the visit with my family. You may want to avoid this hotel until they get things straightened out.
144azze
|1 review
Not Friendly Where do Marriott hiring there people? This hotel staff is rude. They do not speak! I know Marriott standards are better than this. This is each morning I come down. It’s bad enough your hotel is outdated but to have rude staff just unacceptable.
214andraef
|1 review
Experience Although the hotel is outdated it was very warm feeling. I had mixed feelings about staying here after talking to Kayla on the phone she has no phone etiquette she short talks everything I asked about the property, I checked in at 8:40 where I was greeted by Alisha she was very sweet the checkin process was great she made sure we were comfortable she was acknowledgeable of the surrounds and recommended a great place to eat, the room that I checked into was a little dated but clean, she explained to me that they would be undergoing renovation soon and apologized. The two night we stayed were great . Thanks again for having us.
Funtravel56
|1 review
Awesome hotel and staff I was having a really bad day, I decided to get a room at this location because it’s away and it’s looked peaceful. Upon my arrival I was full of tears I asked the clerk at the desk which I later found out she was the manager were there any rooms available. She stated that they were but when she seen I was a mess she walked around the desk and her words were “ I know we aren’t allowed to touch due to covid but can I hug you, she gave me a huge hug (I seriously needed it) and told me “whatever it is that’s bothering you it always gets better” she helped me with my room. 2 hours into my room she came to my room to check on me and see if I needed anything. Alicia I just want you to know you saved my life that day and you have no idea! The staff was amazing here and I’m so glad I chose this location
Trisha777luckyluck
|1 review
Awful Management I checked in with the rudest manager I have ever had the displeasure of meeting. Her name was Alicia. She has absolutely no business in the hospitality industry. The rest of the staff were lovely, I checked out with Gillian who almost made up for her awful managers behavior.

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