Hilton Garden Inn Raleigh-Durham/Research Triangle Park

Durham, North Carolina United States of America

Hilton Garden Inn Raleigh-Durham/Research Triangle Park
4
Select room:
Availability
joyt327
345 days ago
Amazing Staff Well maintained hotel. Clean and comfortable. We were in town for a huge soccer tournament Rekiyah and Evelio made us feel like we were at home! Hilton is lucky to have staff like them, friendly and professional! The best part of the hotel is their staff, I would definitely stay there again!

Amenities

Pool - Outdoor
Center- Fitness
Airport Shuttle - Free
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
Located in Durham, Hilton Garden Inn Raleigh-Durham/Research Triangle Park is in the business district, a 1-minute drive from Research Triangle Park and 6 minutes from Streets at Southpoint Mall. This hotel is 5.8 mi (9.4 km) from Brier Creek Commons and 7.7 mi (12.5 km) from North Carolina Central University.

Rooms
Make yourself at home in one of the 177 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a ballroom. Guests can get around on the complimentary shuttle, which operates within 5 miles.

Dining
Enjoy American cuisine at The Garden Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Durham? This hotel has 2558 square feet (238 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
FarAway51218424702
|1 review
Stay somewhere else! Stay somewhere else. The food is subpar, there are roaches and stains of the “clean” towels. Definitely not what you’d expect from a Hilton property. The best thing about this property is the young lady working the bar I believe her name is Teresa and the weekend chef.
WDbxl
|1 review
Could be better! Solid stay with clear room for improvement. Rooms are large, clean, and furnishings feel fresh. Lots of high quality toiletries in large bottles to avoid single-use plastics. Staff is kind and lobby is nice. Easy access to RDU and I-40. Beyond that, there are clear areas to improve. Breakfast is poor and overpriced, with limited selection and poor hygiene rating clearly on display. Way too much throw-away plastics when they have a full kitchen there! Rooms have no ‘Do not disturb’ tags, or indeed anything else (the QR code for the services menu went to an incomplete template for the hotel that it has never filled in). Beds are older and quite lumpy, which is an unusual complete from me. Rooms were not cleaned daily, which may be the norm, but isn’t communicated anywhere. The parking lot does feel unsafe and I would not leave anything in the car. Staff were overly casual and bordered on unprofessional. All in all, the bones of this hotel are good, but the service requires improvement. Recommend that Hilton corporate takes a close look at how this hotel is being run.
darrickm2020
|1 review
**BEWARE** SMASH and GRAB - Take All Valuables Inside (Otherwise Nice) Nice hotel, clean rooms, friendly staff. Unfortunately, my truck was broken into on the property, along with many others. I don't know if this was a regular event or not, but the hotel staff knew to keep the company line "Very Sorry - Not My Problem". IF you stay here, take everything inside with you, and don't bet on the hotel having an ounce of sympathy, as there is CLEARLY a sign any idiot can read "Not Liable for Parking Lot". Apparently they don't even have security cameras, so I doubt anyone affected will see their belongings again.
joyt327
|1 review
Amazing Staff Well maintained hotel. Clean and comfortable. We were in town for a huge soccer tournament Rekiyah and Evelio made us feel like we were at home! Hilton is lucky to have staff like them, friendly and professional! The best part of the hotel is their staff, I would definitely stay there again!
456neale
|1 review
Expected more from Hilton Garden Not what I expected from a Hilton Garden. The staff was very friendly, but we had no body wash, no shampoo, and no hand soap in those dispensers in the bathroom. I opted to clean up with the tiny bar of hand soap that was left for us. I’m not going to call front desk during a shower to refill. Fixtures in the bathroom were rusty and the floor felt as if wasn’t cleaned for a while. The water pressure in the sink was minimal. I could hardly rinse my razor. One of the reasons we booked here was to relax by the pool. It was empty! Our group was really disappointed. We just hope that management of this hotel takes a closer look at things in the future.

Explore more