Hilton Garden Inn Durham Southpoint

Durham, North Carolina United States of America

Hilton Garden Inn Durham Southpoint
4.5
Availability
michaeld63
1 year ago
perfect location, good representation of the brand Road trip stop, needed to be near the highway to make a quick getaway in the am. Normally stay at the HGI at RDU but that one was sold out. This was very nice. close to the freeway, near a bunch of shopping and services, but not busy or crowded. Breakfast was fast and good and I will be back.

Amenities

Pool - Indoor
Spa
Center- Fitness
Internet - Wi-Fi - Free
Restaurant

Property LocationWith a stay at Hilton Garden Inn Durham Southpoint in Durham, you'll be within a 15-minute drive of University of North Carolina and Streets at Southpoint Mall. This hotel is 9.5 mi (15.2 km) from Duke University and 10.4 mi (16.8 km) from Duke University Hospital.

RoomsMake yourself at home in one of the 150 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

AmenitiesEnjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.

DiningEnjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.

Business, Other AmenitiesFeatured amenities include a business center, express check-in, and express check-out.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
robing795
Stay elsewhere No water on the second day of our stay for an apparent planned shutdown on a hot summer day. We were supposed to be informed at or arrival. Along with the rules about service upon request. Manager provided a half baked apology. I’ve been a Silver Hilton Honors member for decades, worst location in the United States.
Steph A
No thanks, Hilton. Paris would be ashamed. w on Google Location is good for close proximity to Blue Cross Blue Shield, my employer. However, after my recent experience here I will recommend my coworkers NEVER stay here. Even though this is a “Hilton” property, it’s janky and low quality. The wallpaper in the bathroom is peeling. Stains on couch cushions. But the WORST experience was the “bartender” on the night of June 27th, 2024. The bartender chick was cranky!! We had just finished a long work day and we headed to the bar. The female bartender was extremely annoyed we showed up. We actually felt guilty ordering drinks! The bartender was so bad and unwelcoming that we actually just walked out without finishing our drinks. We left and went next door and spent money on good service at Ruth Christs steak house. HILTON should be ashamed. Ain’t no respectable Hilton family member endorsing this janky hotel. And to the cranky bartender- life is short. If you hate your life and job so badly that complete strangers pick up on your negative energy, have some self respect and go get a different job. You’re ruining the hotel experience for others
michaeld63
perfect location, good representation of the brand Road trip stop, needed to be near the highway to make a quick getaway in the am. Normally stay at the HGI at RDU but that one was sold out. This was very nice. close to the freeway, near a bunch of shopping and services, but not busy or crowded. Breakfast was fast and good and I will be back.
Marydstew
Very Disappointed Upon arriving at the hotel, the exterior looked quite nice. The checkin with the Hilton app was easy. However, after exiting the elevator on the second floor, it was quite evident that the building was in need of improvements. Worn carpet, dimly lit halls and poorly painted room doors did not give a good impression. Our actual room was clean and the bed was comfortable, but the water in shower/tub was so hot it was unusable. Nothing worked when trying to adjust the temperature. The water would have scalded and badly injured a child. We reported this to the front desk and were told that maintenance would be notified. Upon returning to our room the second night, we discovered nothing had been done. We were not happy about paying a top price for a substandard experience. I did try to call Hilton’s customer service to make them aware of the situation, but the person on the phone was most unhelpful. She kept telling me the email address I was providing was not correct, but it is the email address on my Hilton app and the email address that received all correspondence. It seemed like a good excuse to refuse to assist me.
Yolanda C
Satisfied not satisfied Check in was good clerk was very helpful (jamillah) Phone did not work shower did not work Turned it on and it would not turn off Ice machine on 6th floor did not work so had to keep going to 5th floor to get ice Move to another rm it was supposed to be upgraded wasn't the beds were smaller and the bathroom was smaller again phone didn't work Was supposed to get a call from management never did. Breakfast was good and checkout was easy 1st time to this hotel and it was ok I would stay again hopefully everything will be better

Explore more