Holiday Inn Express & Suites El Paso West by IHG

El Paso, Texas United States of America

Holiday Inn Express & Suites El Paso West by IHG
4.5
Availability
WilliamW579
5 years ago
A Three C's Winner This hotel is fairly new so it's immaculately clean. Also very comfortable beds in a spacious room with a great view of Franklin mountains. Conveniently located just off I-20 on the west side of El Paso. Highly recommend. Would stay here again.

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property LocationWith a stay at Holiday Inn Express & Suites El Paso West by IHG, you'll be centrally located in El Paso, within a 15-minute drive of Sun Bowl Stadium and Acadia Health. This hotel is 19.4 mi (31.2 km) from Fort Bliss and 13.3 mi (21.4 km) from Paso del Norte International Bridge.

RoomsMake yourself at home in one of the 96 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

AmenitiesEnjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

DiningGrab a bite from the grocery/convenience store serving guests of Holiday Inn Express & Suites El Paso West by IHG. A complimentary buffet breakfast is included.

Business, Other AmenitiesFeatured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
captainj2000
Location location location! Location is not a real great place. It’s safe but not near attractions or decent places to eat. Or a micro brewery to enjoy in the evening. I wouldn’t stay in this location again. It was arranged by a travel assistant. But hotel was clean, comfortable and safe.
emleigha
...needs cleaning and restoration We often take road trips and frequently stay at IHG (usually Holiday Inn Express) hotels. We felt this particular property is not up to standards. The first issue we encountered at this particular property was the lack of parking: We arrived late, and there were no parking -- ended up parking on the street. The room itself had a slight, but definitely present, odor. The towels were dirty, the sink was cracked, the furnitures were stained and in need of repair. The usual (Holiday Inn Express) hot breakfast, which we are familiar with, was not up to par. Having said all that, however, the one bright start with this hotel is that staff: the hotel staff are kind and courteous. Sadly, unless it's restored or renovated, I would not recommend this property.
ScoBraKai
Needs an upgrade This Holiday Inn needs a refresh immediately. I’ve stayed at this location a few times and never had any issues but this was not great. Room 102 was dirty and shabby. The walls were filthy, the lampshades had holes, the furniture was beat up. There was hair in my sink, shower, and toilet. I checked into the room late at night and didn’t alert the manager only because is already had a long day. I just took out my own Clorox wipes and cleaned it all off. The towels were dingy almost gray. It was just not what I’ve been used to with Holiday Inn Express I’m the past. Thankfully I was only staying the one night.
maritzar812
Racist manager and staff We booked a reservation tried to check in twice once early and once on time . Unfortunately if you have an accent or are a person of color you will be kicked out and told they do not wish to have people like you book at their hotel.
WilliamW579
A Three C's Winner This hotel is fairly new so it's immaculately clean. Also very comfortable beds in a spacious room with a great view of Franklin mountains. Conveniently located just off I-20 on the west side of El Paso. Highly recommend. Would stay here again.

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