Eureka Springs Heritage Motel

Surprisingly good place to stay. When we think of Econo Lodges, we think of poorly maintained, minimum lodging. This one was outstanding. It was a first class treat when each night of our stay, we were offered peach cobbler and ice cream. There were also movies by the pool. Big indoor pool and nice hot tub. Good hot breakfast (they could add some fresh fruit, though), comfortable bed and quiet. Convenient to restaurants.

Worst hotel stay I think I've ever had! This place needs to be half price off of free. Toilets barely flush, no water pressure in the shower and the shower temperature is very finicky. Mini fridge won't hold a 2L. No microwave. Maybe a 19" TV? No ice available. A/C doesn't work for nothing (had to go to Walmart and buy a box fan since the room was non-refundable!). Pool is closed "because of Covid-19" but all the other hotels have open pools and we were not told it was closed til after we checked in (again, non-refundable). Dogs have barked and yipped from all the rooms around us and some dude has been out on the walkway in front of my door playing a guitar all night. Wifi is good but thats the only perk. The floor in the entry way was sticky (I dont even want to know) and the linens were rough. They keep advertising extra cleaning, but our shower was full of hair and there was large items of trash under and by the bed. To make it all the better, we showed up at the lobby for the provided breakfast, and the lobby was locked up with a note stuck to it saying to dial '36' for the front desk. But, of course, no answer using any of the phone numbers listed for the lobby--and no breakfast. R-U-N.

Look for other places first Fridge was dirty here in the hot tub and what was worse is the maintenance guy came 11 o’clock at night knocked on our door and left five minutes later he came back again told us if we did not open the door he was going to come in then once I open the door he told me that oh I’m sorry I thought it was an empty room I’ve been in the hotel business for 18 years and I know he could’ve looked at the records to find this out in addition I had to call back and remind them of my incident since they wouldn’t refund me right away and they still are working on it

Worst experience at a Hotel I've ever had! I checked into the hotel with my granddaughters. While unpacking the car, a man approached my 11 year old granddaughter asking her to help him find his room. I quickly ended that. Unlucky for us he was in the room next to ours. My daughter also had a room a few doors away. the bedding smelled unclean. There was a coffee maker but no cups and we had one bar of soap. My daughter had coffee maker with old coffee in it in her room and no soap or shampoo. The issues really began when we came back from dinner. The guys next door decided to have a loud disagreement . I called the front office but it closes and they don't pick up so we called the police. During that same time a group of guys were drinking in the breezeway and threw up in front of my daughter's room. Police had to come again at three in the morning because the neighbors were getting really loud again. I hadn't been to sleep and I was concerned for the safety of my family. The breezeways are not lit at night. The staff was rude and cared more about the unruly guests than us. I asked for my money back and they refused. The man at the counter yelled at me and told me that the guys next door were harmless and only watching porn. I found out they rent by the month to people that are not able to rent apartments. I will never stay there again. Don't waste your money on this horrible place.

Safe and Cheap The hotel is great for the price. We were looking for something very safe yet very cheap for one night. The place was very clean. The free breakfast consists of fruits and danishes. Pet friendly. Very nice and accommodating staff. Great location.