Baymont by Wyndham Forest City

I slept wonderfully Nice and clean and organized just how I like it... service was great and I'll most definitely recommend to a friend.........But u will be seeing me again..........!!!!!!!!!!!!_______________________________

Rip me off once...shame on you. Rip me off twice...shame on me. Since COVID, this hotel has been using a very inefficient & very impersonal kiosk check-in system in lieu of a human desk clerk. Finding a person at the front desk is about as likely as a Sasquatch sighting--and the one time I did encounter a real person at the desk during check-in, she directed me to use the kiosk. We refuse to book this hotel again following our two most recent experiences with security deposit non-refunds. The hotel changed us a $50 per room, purportedly refundable, security deposit which was charged to our card at the time of check-in. Immediately after check-out, the refunds showed up as pending transactions on our credit card activity detail. However, in both instances, they were never processed and disappeared about 10 days later, leaving me to play Monkey in the Middle between the hotel and the bank. The hotel insists the refunds were issued. The bank insists they were cancelled by the hotel before they could be processed. Both parties refuse to interface directly with the other--and Wyndham refuses to get involved in all pricing disputes until all lower-level due diligence has been exhausted by the guest without a resolution and the case has been escalated fairly high up the management chain. Then, and only then, did I receive an obviously coerced e-mail from the franchise owner insisting that he had followed protocol and offering us an insulting 10% discount on our next stay for the inconvenience. In fairness, we did eventually get all of our security deposits duly refunded, but frankly, life is just too short and my time is just too valuable to repeatedly have to put up with the same hassle stay after stay.

Very Clean and Comfortable We have stayed twice. The room was very clean, well appointed and comfortable. You can tell it is not a new property but the room was refreshed in the recent past. The bed was perfect, the room featured tile floors, flat screen tv, modern furnishings, usb ports, good internet, air conditioner worked well without extraneous noises. Breakfast was lackluster.

Nice Hotel The hotel was nice and clean. We traveled to visit our mother who is in the hospital. I would recommend this hotel it's in a great location restaurants galore all around and there's a big Walmart near by.

Do Not Stay Here, USE the Holiday Inn close by. This was the worst hotel I ever stayed in. There was criminal activity in the room below ours, Drugs dealing & loud music all night long. They were also grilling outside the room. DO NOT STAY HERE. Use the holiday inn up the road.