SureStay by Best Western Forsyth Decatur

Forsyth, Illinois United States of America

SureStay by Best Western Forsyth Decatur
4
Availability
jillbielinski
1 year ago
Won’t stay here again Hotel is not up to normal Hampton standards. Walked in to see a big black bucket in the middle of the hallway with a yellow “ WET FLOOR” sign, with water dripping from above. The pool is just beyond the lobby & you can smell musty pool as you enter. Booked a handicap accessible room and it was not any larger than a normal room which made it hard to get around with a walker. The roll in shower is up an incline & the floor of the shower is concave. Never saw anything like it! Most concerning was when I moved the bathroom garbage can, I discovered a piece of pink hard candy on the floor in a puddle of water. Obviously the floor was not mopped!

Amenities

Pool - Indoor
Center- Fitness
Internet - Wi-Fi - Free

Property LocationWith a stay at SureStay by Best Western Forsyth Decatur in Forsyth, you'll be a 4-minute walk from Hickory Point Mall and within a 5-minute drive of Hickory Point Golf Course. This hotel is 3.9 mi (6.2 km) from Kenwood Medical Center and 4.2 mi (6.7 km) from Decatur Memorial Hospital.

RoomsMake yourself at home in one of the 61 air-conditioned rooms featuring flat-screen televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

AmenitiesDon't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a vending machine.

DiningA complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Business, Other AmenitiesFeatured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
492eh
BAD This is a BAD hotel. Common areas (elevator, carpets) are very DIRTY. They do not clean your room unless you specifically ask for it. When you ask why your room has not been cleaned two days in a row, they say: oh, you did not ask for that service! I would NOT recommend this place at all.
jillbielinski
Won’t stay here again Hotel is not up to normal Hampton standards. Walked in to see a big black bucket in the middle of the hallway with a yellow “ WET FLOOR” sign, with water dripping from above. The pool is just beyond the lobby & you can smell musty pool as you enter. Booked a handicap accessible room and it was not any larger than a normal room which made it hard to get around with a walker. The roll in shower is up an incline & the floor of the shower is concave. Never saw anything like it! Most concerning was when I moved the bathroom garbage can, I discovered a piece of pink hard candy on the floor in a puddle of water. Obviously the floor was not mopped!
Adam Z
Horrible experience When we got in the room the garbage in the bathroom was not emptied, there was leftover fish in the fridge, the fridge door didn’t stay shut even with nothing in it, and the curtain on the window was broken. Also as soon as you walked in the hotel the chlorine smell was so strong we got a headache. I would never stay here again. I didn’t get a picture of the garbage or food left in fridge but I did include the pictures of the fridge door and curtain.
439marykayt
Nope. This gets a 2 for the wonderful people at the front desk and the great breakfast. Besides that it’s an old old hotel and it shows … or maybe it was just our room. Room 202 had a very weird smell that hit you in the face whenever you walked in. It also had a fan in the bathroom that sounded like an airplane in the hanger with the door closed. My ears may never recover. The hotel is doing the best the can with what they have and may we got the worst room since it was full every night night, but with my personal experience I can’t recommend it.
andreaaA6724FM
Would rather have slept in my car This hotel may have been built around the time of George Washington and has not been renovated since he slept there. Pictures on Hilton’s site are misleading as they focus on the common areas, which have been updated, but show little about the rooms which are worn down, outdated and ill equipped. Hallways smell like you’ve walked into a cannabis shop and the elevator smells like someone has been baking potatoes in it. Other members in our group stayed at the Fairfield Inn right next door and it is 10x better. Skip this place, go there.

Explore more