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Extended Stay America Select Suites Chicago Hanover Park

Hanover Park, Illinois United States of America

Extended Stay America Select Suites Chicago Hanover Park
3.5
Availability
Rick R
2 years ago
The do authorize credit card charges ! Please avoid Extended Stay Honover Park ! Terrible customer service ! Found unauthorized charge on my credit card ! They’re thieves ! I stayed 3 full weeks , the hotel only cleaned my room ONCE !

Amenities

Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at Extended Stay America Select Suites Chicago Hanover Park in Hanover Park, you'll be in the suburbs, within a 15-minute drive of Woodfield Mall and Bloomingdale Park District Museum. This hotel is 10.7 mi (17.3 km) from Schaumburg Convention Center and 3.3 mi (5.2 km) from Heavenly Massage.

Rooms
Make yourself at home in one of the 103 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.

Amenities
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Business, Other Amenities
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Rick R
The do authorize credit card charges ! Please avoid Extended Stay Honover Park ! Terrible customer service ! Found unauthorized charge on my credit card ! They’re thieves ! I stayed 3 full weeks , the hotel only cleaned my room ONCE !
Crystal E
Never stay again (SMELL PROBLEM) The whole hotel smelled like something that shouldn’t be smoked in a hotel room. Not one floor didn’t have a smell to it. Something was not right about this place. When asked why it smelled like this the front desk acted funny. Drove 12 hours to spend time with my son and had to deal with this. Room not cleaned well. Trash cans outside was full for days. Asked for a partial refund and they said they couldn’t do it. Would never stay here again . The police needs to check this place out…
Johson J
Worst stay ever!!! The WORST stay I've ever had in my life. There was an asian lady with glasses from the front desk who was racist to me and called me a "porch monkey". What a trashy place, I also saw a review about someone saying grown men were opening the door for little girls, I honestly wouldn't doubt it. This place is so sketchy and gross. When I called to get the asian ladies name, the young man hung up on me. TAKE ACCOUNTABILITY FOR YOUR RACIST EMPLOYEE, AND I HOPE SHE IS FIRED!!!!
Atreyusmom
Not impressed My husband and I stayed here for an extended period of time. Due to the rudeness of the employees, we decided to look elsewhere. That's also due to lack of help, no breakfast, is getting blamed for smoking when we do not smoke. No one ever came in to our room to clean but the front desk had us marked off that we were taken care of. Then I go to turn in our keys and to my surprise.....housekeeping already entered our room even though we had it for one more day...told us that we were no longer allowed to stay there because of the smoke. I feel like they blame everyone for smoking just to add that extra charge which we refuse to pay for. The staff doesn't care and for the amount we pay to stay her week, don't give me a hard time when I ask for a roll of toilet paper......seriously.
358constancec
Horrible I would never stay at the Extended Stay in Hanover Park again. The customer service rep was very very rude she used very bad language very aggressive end up canceling my room because the check-in process was horrible I would never ever stay here again and I will not recommend this hotel for anyone that wants to sleep comfortably, horrible

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