Crowne Plaza Harrisburg-Hershey by IHG

Harrisburg, Pennsylvania United States of America

Crowne Plaza Harrisburg-Hershey by IHG
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fireeater77
1 year ago
Price was right and very good location I came down for the Great American Outdoor Show at the Farm Show Complex and was not disappointed. Accommodations were very nice, the staff very helpful and friendly. My only complaint was the hotel shuttle bus was never on time but other than that my stay was nice and quiet and plan on coming back in 2025. The room was clean and bed was very comfortable and I slept very well for the two nights I was there.

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at Crowne Plaza Harrisburg-Hershey by IHG, you'll be centrally located in Harrisburg, within a 5-minute drive of Pennsylvania Farm Show Complex and Whitaker Center for Science and the Arts. This hotel is 14.8 mi (23.8 km) from Hersheypark and 14.7 mi (23.6 km) from Hershey's Chocolate World.

Rooms
Make yourself at home in one of the 260 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining
Grab a bite to eat at 2wentyThre3, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Harrisburg? This hotel has 10500 square feet (975 square meters) of space consisting of conference space and 10 meeting rooms. Limited parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
fireeater77
|1 review
Price was right and very good location I came down for the Great American Outdoor Show at the Farm Show Complex and was not disappointed. Accommodations were very nice, the staff very helpful and friendly. My only complaint was the hotel shuttle bus was never on time but other than that my stay was nice and quiet and plan on coming back in 2025. The room was clean and bed was very comfortable and I slept very well for the two nights I was there.
Cathy J
|1 review
Blah - Crowne is Not Regal Absolutely no charm, the whole atmosphere looked tired and dull. My sister needed to reach me for an emergency and was put on hold for ten minutes until she hung up and tried again. Valet parking was $25 a day and I was charged 3 full days for arriving after 10pm Thursday and leaving first thing Saturday. Just a blah experience.
Catherine D
|1 review
Worst customer Service Ever!!! NEVER AGAIN . I rebooked this site after having an amazing stay in 2023. What a difference a year can make. Due to an unforeseen family matter I reached out to the management team on the site to request a cancellation of my reservation an entire week before the Great American Outdoor Show. This management team refused multiple request from the third party platform to release the reservation. They were hostile and rude. I went to IHG corp for resolution. They attempted numerous times with the management team to resolve it but the site is independently owned so corporate can only request. Poor IHG one crap site is ruining the Crown Plaza reputation. The third party platform called THREE separate time requesting an exception. CP Harrisburg was rude and hostile to them. One third party rep said “they just said NO and hung up on me”. CP Harrisburg is now going to take my funds for two nights stay and resell my room when I don’t show up due to a funeral. #horrific #never gain #please stop ruining CP name
K2269ASnicoleh
|1 review
Not a hotel for sleeping Don't stay here if you actually want to get any sleep. The walls are paper thin and you can hear everything. Other than that the hotel seemed clean and the staff was ok. For a few extra bucks stay at the Hilton just down the block.
andy T
|1 review
Poor Valet and Customer Service Valet service is atrocious. Check on your vehicle, it might go missing and Crown will not care. Attended a conference and stayed there. Had paid valet parking. Valet on duty was rude from the beginning. I was given a ticket told to leave my keys on the dashboard and it will be taken into the lot. Came down to the lobby five hours later. Only to find my car still sitting at the front lobby, right next to the road, unlocked with the keys still on the dash. Making, it that anyone could have taken it. Upon inquiring about why this happened. I was appalled to find my vehicle was never checked into Crown system and got a significant amount of excuses, but not a valid reason for the kind of error made. Anyone could have made claim to my car or simply just got into it and drove off because the key was very visible if you came close enough to it. Asked about the process of making a formal complaint based on the severity of the issue. Was given the run around throughout the rest of the stay by the the manager on duty, the valet manager and both the general and assistant general manager. Everytime I contacted them, I was treated with disdain. My two days there was very stressful because I was worried about the safety of vehicle. I would never recommend staying there if you want peace of mind and relaxation.

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