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Sonesta Hotel Houston IAH Airport

Houston, Texas United States of America

Sonesta Hotel Houston IAH Airport
3.5
Select room:
Availability
Jamesfutrell
1 year ago
Home away from home The check in staff was very nice and helped me with all that I needed . I had clean towls every day . Clean linen . Room was very clean and had everything I needed . Iron and ironing board was available . Over all I was very pleased .

Amenities

Pool - Outdoor
Center- Fitness
Airport Shuttle - Free
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
Located in Houston (Northside), Sonesta Hotel Houston IAH Airport is within a 15-minute drive of Houston Grand Prix and Sam Houston Race Park. This hotel is 9.5 mi (15.2 km) from Golf Club of Houston and 9.5 mi (15.3 km) from Willowbrook Mall.

Rooms
Make yourself at home in one of the 335 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Satellite programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers.

Amenities
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee. Children aged 6 and younger eat free breakfast.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Houston? This hotel has 27000 square feet (2508 square meters) of space consisting of a conference center and 16 meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Davina W
|1 review
Training on Professionalism and Customer Service Me and my 75 year old Mom needed a hotel room because our flights were cancelled. The staff at the Hyatt were not friendly except the younger Desk Employee, The restaurant staff and the shuttle driver. The MIddle Aged Middle Eastern Gentleman was rude and not very pleasant.
Frag G
|1 review
Bad cleaning The room was a mess but we booked two rooms and we slept in two small beds we woke up for our flight and the room was still a mess we spent so much money and still got a bad experience don’t come here they do not and I mean they do not know what they are doing
torressalais
|1 review
Fire your manager Manager and staff suck, this hotel is not up to par in comparison to other Hyatt hotels. Does not reach the potential of the brand. I called to notify my flight was delayed and I’d check in first thing in the morning since I had an over night flight. After being placed on a long hold rep came back on the line and assured me they’d check me in and have my room ready when I arrived. At my arrival I was told they no showed me and they were at full capacity and did not have a room for me. They got the manager and when I asked him how he was going to correct the error he shrugged and said there was nothing he could do until 5hrs from the time I arrived (do to check out times and housekeeping) he also refused to refund me until I called corporate. Cynthia Hernandez is who I asked to talk to which is the managers boss and was told every time she was not available.. she should really look into her staff and the level of unprofessionalism they present to their guests. Very disappointed… my first bad review ever!
brianpham1311
|1 review
Terrible hotel I ever stay. I can’t believe it 4 stars hotel. From the parking into the room it all have musty smell. It released not worth for what you have to pay.
Jamesfutrell
|1 review
Home away from home The check in staff was very nice and helped me with all that I needed . I had clean towls every day . Clean linen . Room was very clean and had everything I needed . Iron and ironing board was available . Over all I was very pleased .

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