Homewood Suites by Hilton Louisville-East

Homewood suites are amazing... I love Hilton Brand hotels. this location did not disappoint. It was quiet and the staff was very helpful. i cant remember the manager on duty name but he was extremely helpful in accommodating my request for a 1st floor room. If you see this thank you so much sir. You are appreciated! the room was very clean and quiet. room was spacious as as always and we enjoyed our stay.

Best Hotel Of Our Week Long Vaca! On a recent week long vaca over 3 states, we stayed at 4 differently branded hotels, and after it was all said and done, this one was the best of the week. After we left here, and stayed at two other hotels, everything was then compared back to this one. While here, we stayed in a 2 BR, 2 BA suite. 2 adults and one child, and it worked it so well. Loved everything about the room, the quiet location, price, etc. Water pressure in shower was awesome! The room was perfect, allowing for everybody to "roam" in the suite without being in somebodys way. One BR had a king bed, the other; two queens. Perfect! Wife loved the shower and kitchen area. Kid and hubby liked the THREE TV'S.. Wife talked to the staff a few times during our 3 day stay, and said they were all friendly. Place has an outdoor basketball court area, and an outdoor pool, although the pool wasnt ready just yet. Several places to eat just down the road, within maybe 2 miles.

You'd better not do number 2 here.... In town for a few days to take care of family matters. I have to say that the facility is pretty new and clean. Breakfast was good, and they changed the meat item around. The first day we got ham for the meat item and the second we got breakfast sausage (the rest stayed the same). I would have given the hotel 4 stars if it's not because of one reason. The room we stayed had a toilet problem. After you flush the toilet, the water came up. And if you try to flush it again immediately, the water will go up even more until it almost flowed over. Then after that, the water would go down and the toilet paper in the bowl would get sucked into the toilet and disappeared. To me, this was a symptom of a clogged toilet. And the fact that it was like this for days seemed to indicated that the thing that got clogged was not human waste. We checked in late so we didn't want to bother anybody and just tried to not do number 2 and not put any toilet paper in the toilet bowl. During the day the next day, we were so busy and didn't get a chance to tell anybody before we came back to the hotel around 9PM. We then told the person at the counter downstairs about this. She told us that they would send somebody over the next day. We were like, what! the next day? She said, of course, this is late! And said that they could send somebody with a plunger there if we really needed it. But this was afterhours and kinda showed that it was a bother for her. We ended up not doing anything. But let me tell you, if one of us decided to do number 2, that would be the end of it. The toilet was definitely not going to be able to take it and it would overflow and created a mess. I don't understand how a hotel staff would want to bet on the customers holding it and not doing number 2 in their own hotel room. If I worked for this hotel, I would have immediate offered to fix it or move us to another room. It was really stupid and short sighted for them to bet it on us not doing number 2 the entire time (and honestly unacceptable). I was annoyed and in hindsight I feel like we should have been more firm that something needed to be done. Regardless, I feel like this was just a problem with that room and also that receptionist. Hopefully they fix the toilet after we checked out.

Pleasant Great hospitality by Mrs. PJ and Mr. Steven. The food was very good. Mrs Tonya was so nice also. Very professional team. Loved the atmosphere at the hotel. The lady at front desk, Mrs. Karen, was very hospitable. The cleanliness in the hotel lobby and kitchen was great.

Clean, professional, and friendly The staff here are really helpful and friendly. The whole place is clean and well organized. Parking is super easy. The rooms are spacious and nicely designed. It’s not far away from the local malls and restaurants.