SureStay Plus Hotel by Best Western Lubbock Medical Center

Lubbock, Texas United States of America

SureStay Plus Hotel by Best Western Lubbock Medical Center
3.5
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E7383YLedwards
1 year ago
Great Hotel! Excellent service and top notch security. The hotel staff was always willing to help during my stay. The breakfast offered is very well prepare, hot and more than enough for all the guess. I've stayed here several times over the years and have always felt safe while and was never concern about my vehicle being vandalized during my stay.

Property Location
With a stay at SureStay Plus Hotel by Best Western Lubbock Medical Center, you'll be centrally located in Lubbock, within a 5-minute drive of Texas Tech University and University Medical Center. This hotel is 1 mi (1.6 km) from United Supermarkets Arena and 1.8 mi (2.8 km) from Jones AT&T Stadium.

Rooms
Make yourself at home in one of the 112 air-conditioned guestrooms. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature spring water baths and complimentary toiletries. Conveniences include separate sitting areas, as well as phones with free local calls.

Amenities
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access and a vending machine.

Dining
Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a business center, and a 24-hour front desk. Planning an event in Lubbock? This hotel has facilities measuring 1640 square feet (152 square meters), including conference space. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
juliemun
|1 review
Not up to the usual BW standards of quality This location felt very old and rundown. Everything from the impersonal check-in to the room and breakfast in the morning was not up to the usual high standards we've come to expect from the BW family of hotels. The mattress was saggy and uncomfortable, and the room smelled like old, stale cigarette smoke. As hotels go, you could probably do worse, but you could definitely do better. Much better.
E7383YLedwards
|1 review
Great Hotel! Excellent service and top notch security. The hotel staff was always willing to help during my stay. The breakfast offered is very well prepare, hot and more than enough for all the guess. I've stayed here several times over the years and have always felt safe while and was never concern about my vehicle being vandalized during my stay.
frankmoreno504jm
|1 review
The best in the west I SURE would STAY again it's a great place to relax and enjoy your stay even when you extended your trip
Texas_Travel_1
|1 review
Good Value for the money; Two drink coupons for the bar! At checkin I was provided two comp tickets for the on-site lounge. The lounge was very empty, but our bartender was sweet and swift in her pouring. The room was clean, nice smelling and provide the appropriate amount of amenties. The room was very quiet. While it was winter, I was impressed with the design of the swimming pools. It contains two waterfalls, and three divided pools. Breakfast included sausage, waffles, eggs as well as regular cold food. Best Western provided a superior service for the money and was a great value.
Jahn S
|1 review
AVOID! Very rude and unfriendly staff. Beds were very uncomfortable and pretty sure the beds have bed bugs. I can't stop it hing since I left there. The walls and doors are very thin. All we could here all morning long was doors slamming. When we went down to eat breakfast, they closed it early. No one acknowledged. When we were packing up to leave, room service came in 4 times, even though she knew we were still in there. Worst stay ever! I felt very unwelcome and like to inconvenience to everyone that worked there.

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