AmericInn by Wyndham Madison West

Good for the price, with caveats. 3.5/5 We stayed for one night on the weekend during a roadtrip. We chose this location to save money on the hotel room versus downtown Madison. Taking a rideshare to downtown is ~$20 one way. We booked two rooms through a third party site and got a great deal. Overall, for just one night, nothing was a dealbreaker, but there was definitely room for improvement. The good: - Price was very attractive - The lobby was clean, pool and fitness area were also clean and functional, although we did not use them. - Rooms were clean and had basic amenities (mini fridge, microwave, bathroom with tub+shower combo, desk, tv). We did not use the tv or microwave. Everything else was clean and (mostly) functional. - Continental breakfast was well stocked, cleaned, and maintained by their staff. I liked that they had additional vegetable and fruit options as well as the waffles, sausage, and eggs. The bad: - In one of our rooms the mini fridge was off when we got there. We turned it on and quickly learned why it was off. It was extremely loud and prevented me from falling asleep at one point, and woke me up from a dead sleep at one point. - The rooms were listed as 2 Queen Beds online, but were double beds in the room. They were also extremely firm and uncomfortable. - When in the hallways we could hear people in their rooms having fairly normal volume conversations/watching tv. We couldn't hear anyone inside our room, however. My biggest complaint, however: - We did not check out of our room, but we had taken everything to our car and had breakfast. During breakfast we got a text that we had been checked out. We wanted to go back to our room to freshen up after breakfast (~9:15), but a housekeeper was already inside. No idea if somebody gave them the wrong room number when they checked out, if they clicked the wrong button, or if a housekeeper was really knocking on doors 2 hours before checkout (during breakfast) to see if people were inside and checking them out, but the end result was we went back to our room, with our room keys in hand, and the door was already being propped open by the swing lock and the beds stripped. So, we decided to just leave and dropped the keys off at the desk. It's not like we had stuff inside and we were going to leave in another 15-20 minutes anyway, so this didn't ultimately impact our day, but it's not encouraging.

Nice hotel in Madison's Middleton area. The hotel was convenient to Camp Randall and we enjoyed our stay. It was clean, quiet and comfortable. I'm very picky about where I stay and I would stay here again.

Extra charges Initially, I thought this was a great stay. Until they charged me for using a washcloth. For God's sake don't clean your face at the end of the day. Apparently actually laundering things takes too much work and they will call it "damages" and charge you extra. Apparently having some CC cream on and using the wash cloth instead of the wipes is a problem.

Good for the price Good breakfast, nice variety. I traveled alone and felt safe in the hotel. The bed was made daily despite a display in the room that said due to being "green" it would be every 2 days. The bed wasn't comfortable and the water pressure in the shower wasn't forceful. No loud noise heard in the hallway.

Very good hotel! The hotel was clean. It had good customer service at the front desk. It was a great stay. The breakfast was good. The housekeeping did a great job. It’s located in a nice area with plenty shopping. It’s located a little over 20 minutes from downtown.