Holiday Inn Express & Suites Wichita Northwest by IHG

A Wonderful Stay in a Quiet and Clean Hotel Okay, I can revise your review to reflect your request. How about this: We stayed at this hotel for one night while traveling from Texas to attend a memorial service in Kansas. The staff was very friendly and helpful, and the room was very clean and comfortable. The hotel is located in a quiet neighborhood surrounded by a serene landscape, but close to shopping, restaurants and entertainment. The hotel offers additional amenities which we didn't get to enjoy due to our short trip. I would highly recommend this hotel if you need a reasonably priced stay in the Maize area.

All good except wifi Comfy and clean hotel. Tucked away from traffic so it is quieter. Breakfast was great. Nice set up and everything available. Fitness Room equipment was good (but out of cleaning wipes and water). The WiFi was our only issue. We were on the top floor at the end of the hall and while our devices connected we never did get a full site to be available. Yes, we followed the instructions to connect to the wif. Need boosters or more bandwidth.

Very disappointed in Holiday Inn. If you care about Cleanliness this don't stay here. We went to Wichita to visit family and checked into the Holiday Inn on Hampton lake street. The check in was great, the gentleman at the front desk was above and beyond gracious and accommodating.and I thought this would be a great stay wrong! The 1st night there was no conditioner in the bottle that that they left for conditioner. But because it was late we went to bed. Next morning I called down to the front desk and asked are you going to do maid service? I wonder because a couple hotels we've been at and have restricted it due to covid. They assured me my room would be cleaned by the time I got back later in the day. We spent the entire day with family and got back to the hotel about 9 :30 that night. Needless to say our bed had not been changed it was still dirty. It had not been vacuumed. And once again the bathroom had No conditioner! I called the front desk and asked if service had actually been done and they said yes I explained to them no conditioner no vacuuming and a dirty bed. They wanted to come up at 10 o'clock at night and change my bed we were exhausted so we slept on top of the sheets and had no blanket to cover up with because we had to lay on it. I've always stood at Holiday Inn when possible when I go away but I think from now on I'll have to look other places. Everything in this world is getting less and less service and more and more money and I was hoping Holiday Inn wouldn't be one that would follow the trend but I guess they are. Rather than give me clean sheets and vacuum my room and give me a little bit of conditioner which I counted on they gave me very little. And probably lost a very good customer. I expect no less than the company to provide shampoon conditioner and soap as do all hotels across the United States and clean sheets and vacuum that's the bare necessities that's all I asked and it was not given. The shower is stained with mold from obviously a water problem or cleaning problem in room 220. If you care about cleanliness please do not stay here. So disappointed even the breakfast was cold can they not actually serve a hot breakfast. Very very sad Holiday Inn, very disappointed.

So comfortable for 2 nights This hotel is so comfortable! They are welcoming and very clean. It was refreshing to smell bleach in various locations in the hotel. It is clear that they are trying their best to keep the hotel covid safe. Some of the amenities are really awesome. The shower in our bathroom has a walk-in shower which was so helpful. We have stayed there before with the same results. The bed in this hotel was as good as our home bed. We had 2 excellent nights sleep. The room had a couch and huge tv. It was pet friendly.

Awesome Hotel My family and I stayed here with our one year old mini golden doodle in early March, 2021. The area is very well kept and there is a lot of room if you have pets for them to be walked and grassy areas. Our room was so clean and very well maintained. We went out to dinner and had left over to put in our fridge. We noticed the fridge wasn’t working and the maintenance crew wasn’t coming until the next morning. Ramy came and brought us a whole new fridge!! The customer service was fantastic. I cannot recommend enough. Ramy is a phenomenal employee, who really went above and beyond for us. He deserves a raise, because he did the job of front desk and maintenance and he wasn’t even asked to. Great job Ramy. My husband and I cannot wait to come back here again. :)