Best Western Manchester

DO NOT STAY HERE!!! I said this past weekend with my husband, young son and mother in law. The hotel smelled, musty. When we got in the room it was extremely hot. Fridge didnt work and smelt terrible. Dirty rag on the counter in the bathroom as well as hair all over the bathroom. The shower didnt drain and neither did the sink. Front desk staff was rude at check in and seemed stressed and angry. Blankets had burn holes on them even though we were in a non smoking room. The old tube tv that was hanging at least 3 inches off the dresser almost fell down on my 4 year old son. Overall it was a terrible 2 night stay, thankfully we out of the room but to sleep.

Good value Decent place. Not new but they seem to be updating continually, like the tile in the bathrooms which was clearly newer than the rest and vanity top was refinished. I got a suite room which had large fridge, microwave, and 2 ac units, although 1 was enough. Beds were fine, fitness center was available to use by appointment. I'll be back.

dangerous place to stay at if you dont want corona virus When i checked in there are signs all over the place stating no masks no service yet there were people waiting in line with out masks on including the young lady who worked behind the desk. when it was my turn to go up there was a big clump of hair on the table in front of Desk and i pointed it out to the lady behind the desk and she did nothing about it , i asked her where her mask was and she went and got one, I asked her what precautions this hotel is taking to prevent virus and she responded with oh we clean the room , clearly she does not know what the precautions are she should be taking in this hotel or they would be followed, i asked her to show me the room before i paid for it and she did do that , we went back down to lobby and she still didnt pick up the clump of hair off the counter in front of her disgusting !!!!!! im only here because we had a big storm hit us today and im with out power , i will not spend another night inhere at all!!!!!!

Avoid at all costs! A horrible experience. First, the inside is very old and run down looking. Then I waited at the desk to check in for about 5 minutes. There was a sign on the front desk saying please wait, I’ll be back in 5 minutes. I finally rang the bell on the desk and someone sitting behind me on the guest couches got up and said do you need something? The front desk person was waiting behind me on their phone that whole time. Then I wound up having to change rooms three times. The first room I had a dirty bathroom and the garbage from the previous guest was still in the hallway. The second room, the beds had animal hair on the sheets (I’m allergic) and we could hear guests in the next room having intercourse. The third room, the drains were plugged in the bathroom. They had breakfast but after experiencing the dirtiness of the place I couldn’t even try it. On top of all this the halls and elevator smelled like incense trying to cover the smell of pot in a state where smoking marijuana is still illegal. Not worth the money. I paid almost $200 for two nights over a weekend and don’t know how they could charge so much for so such a decrepit place. Avoid at all costs.

Horrible management I went to see their conference room for my shower & was given the total run around! I was told 4 different prices & when we asked the manager to work with us he got super hostile and argumentative!! I did not feel comfortable and not satisfied with the way we were handled... won’t be coming here! Oh and the place is super dusty & smells like mold