SureStay by Best Western Massena

Massena, New York United States of America

SureStay by Best Western Massena
4
Availability
V2898VQjaner
5 years ago
So Amazing!!! Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice.

Amenities

Parking - Free
Internet - Wi-Fi - Free

Property LocationWith a stay at SureStay by Best Western Massena in Massena, you'll be 3.2 mi (5.1 km) from Harte Haven Shopping Center and 9.7 mi (15.6 km) from Robert Moses State Park - Thousand Islands. This hotel is 1 mi (1.6 km) from Grasse River and 2.3 mi (3.7 km) from Saint Lawrence River.

RoomsMake yourself at home in one of the 45 air-conditioned rooms featuring refrigerators and microwaves. 33-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

AmenitiesTake in the views from a terrace and make use of amenities such as complimentary wireless internet access and a picnic area. Additional features at this hotel include gas grills and a vending machine.

DiningA complimentary breakfast is included.

Business, Other AmenitiesFeatured amenities include a 24-hour front desk and a vending machine. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Susan F
Lousy hotel Heat was not in. Room was freezing. Three hours before it was warm. No hot water in shower. Carpet was filthy. Outside doors not secure. Would never stay or recommend that place. Front desk was was not open and friendly environment.
V2898VQjaner
So Amazing!!! Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice.
IamMrSean
Mr Shiv Excellent place to stay. Clean rooms and friendly staff. Reasonable price. Love it. I will definitely return to this place. Comfy sofa and chair. Rain shower is awesome. Lots of window with great view. Overall it was great experience
V733EJjamesm
Amazing Trip Room was in excellent condition. we were stayed there for two nights and people were amazed us by their hospitality. In addition, they have nice breakfast area. although the breakfast area was closed due to stuff like COVID-19.
Andrea C
A few days away First I want to thank the Manager Trupti for her kindness. We stay at this hotel when ever we visit Massena and the surrounding area. We are always very satisfied with the service, the room ,the breakfast. Everything is to our liking. All the rooms are on the back side so no noise from highway. The room is always clean. The furniture has been upgraded and is very comfortable. Beds are comfortable and we sleep very well.The location is perfect to get into town or to visit other areas such as Potsdam or Ogdensburg. We will stay here again on our next visit and would recommend this hotel.

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