Quality Inn & Suites

Good stay! This is the second time I have here while travelling across the US. Both times were good stays and the staff were great! This time Tess was very helpful and provided great customer service. This is easily accessed right off the freeway, I will definitely be staying here again.

Great Customer Service Tess at check in was incredibly personable and informative. She had a busy amount of guests in the hotel, but handled it by herself perfectly. She is a huge asset to the hotel. You can tell that the owners are spending the time and energy to make this place nice. This is a Quality Inn we will visit again.

Owner needs to stay I work myself for a hotel back home and I do understand and let a lot of things go because I understand how it can be when remolding dust get everywhere and something’s can’t be helped but mold in refrigerator and coffee pot had mold in it to so bad I had to exchange it and when did I ended up having to take it apart because of the mold in it I am sorry but I will not stay at this place ever again and don’t suggest anyone else’s to until they learn what clean is. I don’t know if they have no housekeepers and if they do they need to fire everyone of them and start over again. I got so tired of going up front to let them know about all the stuff wrong that I just cleaned room myself before we could go to bed the 1st night. We tried to use the A/C and it hadn’t been cleaned since they opened this place I had to take it off and put into tub to clean the filter and cover for it to even work. They also need to shut down pool do to the fact that the bottom of the pool has big chips out of it I k ow the rules toQuality In. And the room we had wouldn’t pass inspection if I was the owner maybe that’s what needs to happen the owner needs to stay for awhile without telling staff because if they did then maybe it would of been a better stay maybe after the remodel that the crew they hired doing it is messing up horribly and it shows we was in a room that was just remodeled and I would fire them too the owner needs to go to room 126 and take a look I left dirty towels of mold and filth on the bathroom counter just for there FYI it was a shame too because I brought my grandmother who has cancer couldn’t sleep worried she was breathing in mold and other things they said they would change us rooms and never followed up with there promise instead over charges me

Move on down the road: Nasty I saw this hotel had an 8/10 rating on another page so I stayed here while on a road trip. I honestly have no idea how they were rated that high. The Desk service was slow. Hotel is run down with dirty glass elevator walls. Has torn wallpaper, carpet coming up, rust in shower. There was also the issue of housekeeping using their key and coming in without knocking while we were dressing. She said the showed us as checked out. The only bonus was free parking and it did have a pool.

Great stay & staff was wonderful Staff are wonderful & Professional. Clean Rooms ... I would definitely come back again & stay. The hotel common areas were clean. Breakfast was superb. Right off of HWY 57 & hwy 45. Just 3 miles from the city center .