Quality Inn & Suites Metropolis I-24

Great budget motel along the ohio river I stayed here on the night of July 4. The check-in went smoothly, and I found the room to be spacious and clean. I picked a suite with a sofa bed for my children. Sheets were provided upon request. The room was very quiet even though it's close to the Interstate. The pool was open and found to be clean. Very family-friendly for those on a budget. Great job!

Deceived We were deceived staying at this “quality” inn. Our family reserved 5 rooms for our family Christmas last night. Before and after our reservations we called to ensure the pool was open for the six kids in our party. That was the entire reason we stayed here. Between that and the “deluxe” continental breakfast. I called 12 hours before arriving and they claimed the pool was open. We get here and it’s closed. They said the water was ice cold. I do not believe it was normal and then Ice cold within 12 hours. The continental breakfast has no bread for toast or muffins of any kind. The orange juice machine was broken. Our rooms looked terrible. Our tv didn’t work. The toilet seat wasn’t secure and slid around. My sister in law is a choice reward member and was denied her room 40 minutes before check in and so she had to pay an extra $25 to get into the room 30 minutes early when she’s supposed to be able to check in an hour early. I requested a handicapped room for my father who is wheelchair bound and blind and when I got here it was no longer available. The employee that checked us in had a major attitude and had my sister in law in tears when she couldn’t check in 40 minutes early after an all day drive with an autistic child. I cannot believe this place charges a “resort fee.” We had twelve people in five rooms and all of us had problems. We are so disappointed and the kids were heartbroken. The employee at the desk this morning was saying oh lord they have left such a mess oh lord. The waffle maker handle came off and some waffle batter went onto the counter and she was making a huge deal about it blaming us. It’s not our fault the handle on the waffle maker just fell off. She made us so uncomfortable we had to leave the area. I told her the orange juice tasted like water and she said they must’ve watered it down too much but didn’t fix it! I’m not just disappointed, I’m angry at the customer service and deception! We made the worst decision possible reserving five rooms here for our family Christmas! The rooms are dirty and dusty and need repairs. Never again!!!

Out of the way but no bad for a Quality Inn Exceeded my expectations for a Quality Inn, many of which these days are marginal. Comfortable bed and good lighting. Somewhat out of the way from town. Breakfast described as "hot" but no eggs/sausage - there were pancakes and waffles from machines. Giving it 4 stars as it clearly beats the other chain motels around. Friendly staff.

Good stopping point. Great rest Clean, well cared for facility. Clean water in indoor pool. Easy access to many eateries across the Ohio river in Paducah (nothing to try near this hotel). Good night’s sleep. Well furnished room. Glad we stopped and stayed at this well priced hotel.

One of the better low cost hotels so far on our road trip Heading for Colorado for a vacation and doing a number of one night stops on the way. So far this has been one of the nicer cleaner better appointed rooms we have had. Stayed the previous night in a Days Inn at roughly the same price and it was really run down by comparison.