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Best Western Plus Mishawaka Inn

Mishawaka, Indiana United States of America

Best Western Plus Mishawaka Inn
4
Availability
RoadGuys2
1 year ago
Some issues becoming apparent We stayed here last year and liked it just fine. It's still "pretty good" but customer service issues are starting to crop up: > As others have mentioned, trash cans appear neglected. > Desk clerk allowed us to park our bikes under the veranda but we had to share that space with his car. This habit is increasing and a real turn off for me: Employees using this space as their parking spot. > Our room was missing the coffee maker, I asked twice and got a "replacement". Next morning I find out that it's broke and doesn't work - smooth move - front desk guy is long gone and it's someone else's problem now. > TV guide is messed up, channels don't match the guide, so you're left with "channel surfing" to find something to watch. > Fitness center is missing some dumbbells, so there are few complete pairs, we didn't try the equipment. None of these things are a big deal but, they add up to reduce the overall experience and value.

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property LocationWhen you stay at Best Western Plus Mishawaka Inn in Mishawaka, you'll be in a regional park, a 5-minute drive from University of Notre Dame and 7 minutes from Notre Dame Stadium. This hotel is 0.5 mi (0.9 km) from University Park Mall and 0.6 mi (0.9 km) from Heritage Square Shopping.

RoomsMake yourself at home in one of the 61 guestrooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily.

AmenitiesDon't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a television in a common area.

DiningYou can enjoy a meal at the restaurant serving the guests of Best Western Plus Mishawaka Inn, or stop in at the snack bar/deli. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

Business, Other AmenitiesFeatured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
RoadGuys2
Some issues becoming apparent We stayed here last year and liked it just fine. It's still "pretty good" but customer service issues are starting to crop up: > As others have mentioned, trash cans appear neglected. > Desk clerk allowed us to park our bikes under the veranda but we had to share that space with his car. This habit is increasing and a real turn off for me: Employees using this space as their parking spot. > Our room was missing the coffee maker, I asked twice and got a "replacement". Next morning I find out that it's broke and doesn't work - smooth move - front desk guy is long gone and it's someone else's problem now. > TV guide is messed up, channels don't match the guide, so you're left with "channel surfing" to find something to watch. > Fitness center is missing some dumbbells, so there are few complete pairs, we didn't try the equipment. None of these things are a big deal but, they add up to reduce the overall experience and value.
Mike K
Would never stay there again Horrible experience , front desk both check in and check out not friendly at all, dirty property , plastic bottle in grass and trash overflowing, Lamp shades in room is covered in soot, tv guide does not match any channels, so it’s hard to find anything, front staff never gave internet code, breakfast was an absolute joke, containers empty all over the place, no eggs, not 1 single bread option.. all empty, when I asked the clerk for more eggs, he said he was getting and did not know the bread was empty however, there was not single muffin or bread anywhere. He put out 6 slices of bread and then stood there, no tongs, nothing. Very very bad experience
Victoria G
It’s “okay” The hotel and room were clean and the staff were friendly and helpful. If you are looking for top of the line amenities you will be extremely disappointed. If you are looking for a clean place with an adequate breakfast at a very reasonable rate this hotel will meet your needs. The location was convenient for my needs.
317Nona
Do NOT stay @ Best western plus Mishawaka This place is DISGUSTING!!!! Ants EVERYWHERE, so staff EVER at front desk, smelled TERRIBLE. When you tried to call them (which I did more than 10 times in 1 day) to address the problems with my room NO ANSWER ever! I will NEVER stay here again
Tim F
Dirty Hotel The hotel was dirty. There was a trashcan outside the front door that was never emptied during the 3 days I was there. The trash was overflowing and laying on the ground. The mat by the front door was frayed and separating, creating a tripping hazard. The elevator was very dirty. Our room door had a self-closing door arm at the top, but it was broken. Rather than fix it, the hotel had placed a wall protector stopper plate so the broken arm wouldn't punch a hole in the wall. Of course, this prevented the door from opening fully. The dresser with the tv stand had a block of wood under it to prevent it from wobbling. The drawer in the nightstand would keep opening on its own. The water from the sink and shower was brown the first time we used them. One of the beds had a broken fake nail melted in the sheets. The room had a strong musty smell. Also, while I was there for 3 days, there was no room cleaning service provided during my stay.

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