Holiday Inn Club Vacations South Beach Resort by IHG

A very good stay If you want to have very good vacation this is the place to go. The staff are very friendly and nice the rooms are nice and clean easy excess to shopping and places to go. You have excess to the beach , pool and hottub. Very nice and quiet hotel to visit

Enjoyable stay with a Toddler! This review will be applicable to families with toddlers. We were traveling with Parents and 1 toddler, Grandma and Aunt - 4 adults and 1 child. Had no complaints regarding cleanliness/check-in. We stayed in Building A on the 3rd floor - I'd recommend trying to get the 4th/top floor because the last night we were there a family moved in above us and they walked like elephants. Our room faced the pool which proved quite entertaining to our toddler. We anticipated that being in the flight path - resort is next to the airport - might be problematic, but we watched so many helicopters take off - every 5 minutes during the day and also planes & jet planes. We talked about the colors of the helicopters, "bye-bye" copter!, it was great entertainment! Aunt thought it was a bit obnoxious. A nice feature of our pool was that a portion of the outdoor pool was under cover - really nice when we'd had enough sun. Under cover hot-tub and outdoor hot tub, lazy river - never busy or crowded. We found out on our 2nd to last day why - the other pool with the swim up bar and the Splash Pad was the more "happening" location. Our toddler enjoyed the Splash pad a bit, but the lower-key pool at our building was perfect for a 16 month old. All the staff we encountered were very friendly. I do wish they presented us with a sheet listing the hours of all the various things like gym, Market Place deli, Splash Pad, Shuttle - I had to ask and then write down the schedules myself - they don't have it all listed on one sheet. Gym should really be expanded - 1 elliptical, 2 treadmills. A shuttle runs from 9-5 and will take you to the beach - it's just a bit too far to walk if you're carrying chairs, bags, equipment, kids. But you can also drive to the beach and park in South Beach parking lot - get Dad to drop the gang off at the pool entrance beachside and then he can go park - because there is no crosswalk fro parking lot to beachside - felt dangerous with kids. Overall, a very pleasant stay.

Key to room stopped working. Long wait in the heat for someone to open it. Writing this review after sitting by the front door to the room for over 40 minutes due to their key not working to open the door. Waiting still for someone to arrive.

Roaches in Signature building I stayed for my son’s birthday trip and had two rooms. Roaches not water bugs were all in the units!! I called about them and the only thing the manager was concerned about was whether they were dead or alive. No offer to discount our room, comp a night or late checkout, or do anything!! We were literally freaked out but had already paid!! I had to ask for someone to come and spray the next day. By the way they were both alive and dead! In the signature collection resort and the regular where the boys stayed. Best part they got in our stuff and came home with us so I had to pay an exterminator for the car!!!!! No apologies just sorry for the inconvenience- inconvenience!! You should be heavy fumigating for the price of this resort if you know you have cock roaches! Poor management just sad! I would have went above and beyond for guest to make this right and apologize

Tour Reading these reviews with our tour scheduled for tomorrow, I most certainly hope we will not be held against our will one minute past 2 hours. We have children with us and will not be accommodating anything over 120 minutes. If this isn't feasible you need to make that clear, because that would be false advertising, and totally unacceptable. Was actually considering buying in, but this is scary and weird.