Aura Hotel Times Square

New York, New York United States of America

Aura Hotel Times Square
4
Availability
KateSuvFamilyTravels
1 year ago
Scam place!! Taking bookings still but closed only open to migrants Avoid - can’t believe this place are still taking bookings and money and people are turning up to find the reality that it’s actually housing migrants! We turned up from UK and we’re turned away by US army, no refund no alternative! Tour operators should not be allowed to still use them. And even if they do start back as a hotel believe me you wouldn’t want to stay there! Scam!

Amenities

Internet - Wi-Fi - Free
Restaurant

Property LocationWith a stay at Aura Hotel Times Square, you'll be centrally located in New York, steps from Times Square and within a 5-minute walk of Bryant Park. This hotel is 0.5 mi (0.7 km) from Broadway and 0.5 mi (0.9 km) from Grand Central Terminal.

RoomsStay in one of 234 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

AmenitiesTake advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.

DiningSatisfy your appetite with American cuisine at Gatsby's Landing, one of the hotel's 2 restaurants. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Business, Other AmenitiesFeatured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
KateSuvFamilyTravels
Scam place!! Taking bookings still but closed only open to migrants Avoid - can’t believe this place are still taking bookings and money and people are turning up to find the reality that it’s actually housing migrants! We turned up from UK and we’re turned away by US army, no refund no alternative! Tour operators should not be allowed to still use them. And even if they do start back as a hotel believe me you wouldn’t want to stay there! Scam!
Karen S
It's not a hotel it's a homeless shelter We turned up at Hotel Mela for a 7 night stay after a long flight from England, only to find Hotel Mela is not a hotel at all it's a homeless shelter and has been for the past 18 months, so why is it still being advertised as a hotel. When you call the number no one answers, and why are people still writing recent reviews for this hotel when it doesn't exist as a hotel at all.
KentishMaiden25
Do not stay here v We were booked in here over Easter. 3 double rooms for 7 nights. Had an email from our travel agent a month or so prior saying the hotel had closed and our booking was transferred to the Renwick. No reason given, but we later found out that the hotel is now housing refugees. Whilst in NY we went to have a look and it’s run down, part;y boarded up and people I can only describe as “down and outs” hanging around outside. If you’re booked into here, cancel it now. Do not go ahead with the booking. Book yourselves in somewhere else.
AnnaO1910
Closed We were booked to stay here through our travel agent, but were turned away as it is being used as a Refugee Shelter at the moment. No-one informed us the hotel was closed right now. We were sent to another hotel which was not great. Be aware and don’t let this happen to you.
Shaun C
Not sure what kind of scam this place is running, but stay well away Not sure what kind of scam this place is running, but stay well away. Booked well in advance at the hotel Mela, for a stay in April. Today they email me saying that they’re closed and they want to transfer me to their sister hotel, The Hotel at fifth avenue. Checked the website and saw it was a 3* vs a 4* at the mela and asked for a reduction in rate. They said no, that I already had a discount applied and offered to allow me to cancel my booking. What a scam

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