Staybridge Suites Chicago-Oakbrook Terrace by IHG

Oakbrook Terrace, Illinois United States of America

Staybridge Suites Chicago-Oakbrook Terrace by IHG
3.5
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Stuart D
1 year ago
Great family atmosphere We really enjoyed our stay here. The hotel is nice, but what really made the stay was the staff. It is the most friendly and welcoming staff that I have ever seen at a hotel. Every single person on the staff would greet you with a smile and ask how you were doing. It is totally a family atmosphere that made our stay in the area memorable.

Amenities

Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property Location
Located in Villa Park (York Center), Staybridge Suites Chicago-Oakbrook Terrace by IHG is within a 5-minute drive of Oakbrook Center Mall and Drury Lane Theater. This hotel is 5 mi (8 km) from Morton Arboretum and 5.5 mi (8.9 km) from College of Dupage.

Rooms
Make yourself at home in one of the 112 guestrooms, featuring kitchens with refrigerators and stovetops. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.

Amenities
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.

Dining
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Sequoia A
|1 review
Not up to par We came to this hotel for a dance competition in the area. Staff was incredibly rude. The entire time we had to keep coming down to the desk to get our keys reactivated staff called the police on the girls when they practiced in a parking lot across the way from the hotel. The room is not up to par. I have stayed in several state bridges, and this was by far the worse. To get into the room, you had to hit it with your shoulder to get the door open. The door to the bedroom was missing Missing a door knob they were patched over holes of the wall. The hallways smelled like animals urine Especially the stairwell. The air conditioner was so loud that I could not sleep and the beds were not queen size beds. They were fulls at best. The elevator is extremely raggedy. Housekeeping left dirty sheets, and trash in the halls for long amounts of time. This hotel needs to be renovated and staff need to be fired and completely replaced for this to live up to the standards of other staybridges. I would never suggest this place to anyone. Also, this place does not have a pool. It just has a filthy murky man made pond in the back.
stevepI3844ZA
|1 review
Rooms could use some update. The hotel is clean with friendly staff. Great breakfast in a very nice, roomy lobby. It nice to have coffee all day. We didn't realize they had double beds and no queens. The rooms need updated. Minor things like cracks in the sink, etc. The thermostat didn't work right, and we had to open windows to cool it down. The ice machine in the refrigerator didn't work and just clicked all day and night. We reported it but then it was putting out slush. We had to buy ice. The elevator was old, slow, and clunky. We held our breath until the door opened. They have a big screen TV in the lobby, but they couldn't seem to locate the remote. One desk person said it should stay on the weather channel where another person gave us the remote the night before. For the price we got by. The main thing is it was clean.
2seniors53
|1 review
Needs some improvement We liked the friendly staff and the extended breakfast with cut fresh fruit, waffles, eggs, and sausage. Our Queen studio suite though was uncomfortable with a too soft bed, tv positioned so you had to twist to watch, and no towel bar in the shower area. Good location but we’d choose somewhere else next time.
Stuart D
|1 review
Great family atmosphere We really enjoyed our stay here. The hotel is nice, but what really made the stay was the staff. It is the most friendly and welcoming staff that I have ever seen at a hotel. Every single person on the staff would greet you with a smile and ask how you were doing. It is totally a family atmosphere that made our stay in the area memorable.
Morecruisemorehappy
|1 review
So many negatives Ick all over fridge and light switches, not enough towels, no towel for in front of tub (unsafe), door unattached from bathroom area just waiting to fall on someone (unsafe), item left in fridge when we came (so wasn't cleaned), NO clean towels available from front desk, digital check-in means nothing because you have to wait in line and fill out everything a second time so online check-in is pointless, no beer and wine at social like states on website, no one was at check in for several minutes and no bell to ring, front desk will not bring you items if they actually had any clean items anyways. Several nasty areas on chair that I can tell could be washed off easily if anyone cared to clean. Called IHG directly tonight in hopes they will clean the room and remove the propped up unattached door because we are stuck here another night. Super duper cute room though, great set up.

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