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Extended Stay America Suites Oakland Emeryville

Emeryville, California United States of America

Extended Stay America Suites Oakland Emeryville
3

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jamesrO4578MM
266 days ago
Visit with friends convenient location to where I'm going to visit my friends and relatives. Stayed few nights and did not encounter any issue. Breakfast was just fine, enough to start your day. Nearby store and restaurant available. Rooms are clean and good

Amenities

Internet - Wi-Fi - Free

Property Location
When you stay at Extended Stay America Suites Oakland Emeryville in Emeryville, you'll be near the airport, within a 10-minute drive of Jack London Square and University of California, Berkeley. This hotel is 8.5 mi (13.6 km) from San Francisco Bay and 8.6 mi (13.8 km) from Moscone Convention Center.

Rooms
Make yourself at home in one of the 149 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Amenities
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Dining
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.

Business, Other Amenities
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
jamesrO4578MM
|1 review
Visit with friends convenient location to where I'm going to visit my friends and relatives. Stayed few nights and did not encounter any issue. Breakfast was just fine, enough to start your day. Nearby store and restaurant available. Rooms are clean and good
tia489
|1 review
Horrible HOTEL stay away from this hotel I booked a room for only 1 night in this hotel with check in at 15 August and check out 16 August with BOOKING. When we went there the receptionist her name start with T , she said that if we booked with Expedia or booking or another website like that OUR RESERVATION WOULDN’T BE VALID AND SHE SAID THAT IN THAT CASE THE HOTEL WOULD BE FULL, other ways if we booked at the front desk they can you give us a room. When we ask for explanation,she said that she didn’t give a fu** because it wasn’t her problem. Then when we asked her name she raised her middle finger and throws her badge name and said “ take my motherfu**** badge”, then she started crying . After that she get out from the front desk and she threatened us. There were a lot of people that kept her calm and the block her to attack us (?). There was a camera that recorded everything. I hope that with this review, the HOTEL manager can take Serious measures for that girl , because she was crazy and her behaviour was unacceptable and Inappropriate
viaggiocolore
|1 review
NEVER NEVER NEVER NEVER STAY IN THIS HOTEL...NEVER Abbiamo prenotato con Booking una camera per 4 persone, regolarmente confermata tramite mail e pagata. Al nostro arrivo, dopo un attesa di 10 minuti, ci viene detto che se avessimo già prenotato con Booking, Expedia o altri servizi di terze parti online, la nostra prenotazione NON era valida e l'albergo era da considerarsi fully booked. Alle nostre rimostranze la signora presente alla reception ha inveito contro di noi e alla richiesta di fornirci il suo nome ci ha insultato alzando il dito medio e gridandoci : " Do You really want my f****** name? F*** you !" Professionalità : 0 (zero) Un consiglio: togliete il Vostro nominativo da Booking (fra l'altro già da me informato del vostro terribile servizio) e scegliete meglio il personale che lavora da voi !!! MAI PIU' CON VOI - MAI We booked a room for 4 people with Booking, duly confirmed by email and paid for. Upon our arrival, after a 10 minute wait, we were told that if we had already booked with Booking, Expedia or other third-party online services, our reservation was NOT valid and the hotel was (for us) fully booked. Upon our complaints, the lady at the reception railed against us and when asked to give us her name she insulted us by raising her middle finger and shouting: "Do You really want my f****** name? F*** you!" Professionalism: 0 A personal advice: remove your name from Booking (among other things, I have already informed them of your terrible service) and choose the staff who work for you better!!! NEVER NEVER WITH YOU AGAIN
Marvin V
|1 review
would stay here again 100% Check in process was easy, room was very specious and clean. Very accessible to everything. Would definitely stay here again,its hard to find a convenient spot that is affordable, in a convenient location, and with friendly staff. I have had extended stay experiences before, and this was the best.
ashleymahri
|1 review
Save your money and don’t stay here. Save your money. Don't stay here. I've stayed in my fair share of dirty hotels and can manage for the most part but when you see cockroaches, that's where I draw the line. When I first got to the floor my room was on, it already smelled of smoke even though I requested a non-smoking room. When I went into the bathroom, the sink and bathrooms had hairs in it as if it was never cleaned. Right when I was going to take a shower, I saw something on the wall and thought it was just a moth, but turns out to be a large cockroach. I immediately packed up my stuff and went downstairs to check out. I think this hotel is short staffed. When I checked in, Lydia at the front desk was on the phone but pretty sure it was a personal call, as I waited a couple moments and watched her hang up on the person. I was still polite and patient. When I went downstairs to tell her of my issue, she was cordial and did my refund as requested. However, it wasn't the full amount that I had paid and I asked to speak to a manager but she told me there was no manager and to call back the next day to figure it out. It wasn't until I pushed back a bit where she called some support number but ended up telling me the same thing and I had to call another number to solve my issue and get my full refund. Management - this roach issue looks like it's been going on for awhile. Don't respond to reviews and say you're addressing it when it's STILL occurring.

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