Holiday Inn Express & Suites Ocean Springs by IHG

Avoid this hotel at all costs The first room we got when we checked in smelledike formaldehyde and the AC wasn't working right (not cooling the room). We asked for a different room and this room had AC that works, but the room smelled like wet dog. The shower had little to no water pressure and when you touched the faucet to turn water on and start tge shower, the entire plumbing fixture would shake bad enough you'd think a burst pipe was about to happen! Breakfast was a joke. They ran out of sausage in the first hour (0700-1000) and didn't bother to put more sausage out! The coffee tasted like dishwater and had grounds in it, and even then, when it ran out, you had to practically beg for more coffee! The eggs were fairly edible but the "omelets" tasted like salty cardboard. Couple all that with an elevator that was so painfully slow, guests were taking the stairs to carry their luggage up to their rooms. The building itself looks dilapidated and in dire need of a renovation. Other HIEs I've stayed are rather nice, but this one has pretty much killed any desire I might have to stay im a HIE ever again. HUGE LETDOWN.

Horrible Would not recommend! Had to leave- Mold in room which was filthy- hair all on bathroom floor, used toothbrush in shower, the worst room I have ever been given at IHG and am a diamond member. Extremely disappointed . Do Not Stay there.

Great Service AND Clean! When I arrived on a Monday evening, there was a young lady and a gentleman working the front desk. I was immediately greeted by both with a friendly smile. They were engaging in conversation, and offered a recommendation for the Mexican restaurant across the street. My room was right by the pool, but it was quiet and comfortable. Super clean too! Breakfast area was clean and fully stocked. Highly recommend this hotel when in Ocean Springs!

Horrible experience This place is DISGUSTING!!! This is like a motel not a Holiday Inn very disappointing. We could have stayed at a nice hotel for the price we paid for here. This hotel CLAIMS they are renovated but that is a lie. I have attached pictures. PLEASE do not stay here whatever you do!!

Marginal at best I'll preface the following comments by noting that we booked via a third-party site, for what that's worth. We booked a room that 'sleeps two'. That seemed like an odd way to characterize it, but ok. The check-in was nominal and were assigned a room on the first floor. The room had a king bed and was handicap equipped with a roll-in shower, wider passages to accommodate wheel-chairs, etc. No issue with that although I suspect that that's the reason for the somewhat cryptic 'sleeps two' allusion. They likely have a surplus of these rooms and assign them to the third-party bookings. Some observations: The room smelled heavily of an analgesic balm (think Ben-Gay). The smell persisted throughout the stay. One of the bed-side lamps didn't function and, in spite of notifying the front desk, nothing was done to address it during the stay (we didn't expect or want it addressed immediately, but it wasn't addressed at all). The USB charging port on one side of the bed didn't function (we didn't mention this to the staff). The complimentary toiletries were a mixed bag of brands and types as if they were aggregated from 'odd lots' of some kind. There was a strong smell of pot in the porte cochere just outside the entrance. Likely a guest as this is an all-too-frequent observation these days now that as a society we think that walking around stoned all day is just fine. Lastly, when we went to check-out there was no-one at the front desk for ~20 mins (we tried, went and loaded luggage and came back and still no-one). All relatively minor items, but taken together over the course of a two-day stay added up to a marginal stay. I see myself avoiding this place on my next visit to the area.