Holiday Inn Express & Suites Omaha - 120th and Maple by IHG

Omaha, Nebraska United States of America

Holiday Inn Express & Suites Omaha - 120th and Maple by IHG
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Alan N
1 year ago
Clean and comfortable During my recent stay at the Holiday Inn Express, I was delighted by the exceptional cleanliness throughout the hotel. From the spotless lobby to the immaculate room, their commitment to hygiene was evident. The staff was attentive, and the common areas were well-maintained. If you're seeking a refreshing and tidy accommodation, this hotel won't disappoint. I look forward to returning on my next trip!

Amenities

Pool - Indoor
Parking - Free
Internet - Wi-Fi - Free

Property Location
Located in Omaha, Holiday Inn Express & Suites Omaha - 120th and Maple by IHG is within a 15-minute drive of Westroads Mall and University of Nebraska-Omaha. This hotel is 8.2 mi (13.2 km) from University of Nebraska Medical Center and 9.5 mi (15.3 km) from Charles Schwab Field Omaha.

Rooms
Make yourself at home in one of the 84 air-conditioned rooms featuring refrigerators and microwaves. 49-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a banquet hall and a vending machine.

Dining
A complimentary breakfast is included.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Alan N
|1 review
Clean and comfortable During my recent stay at the Holiday Inn Express, I was delighted by the exceptional cleanliness throughout the hotel. From the spotless lobby to the immaculate room, their commitment to hygiene was evident. The staff was attentive, and the common areas were well-maintained. If you're seeking a refreshing and tidy accommodation, this hotel won't disappoint. I look forward to returning on my next trip!
DDaehler
|1 review
Service Dogs NOT welcome SERVICE DOGS NOT WELCOME!!!!! We have a service dog and they did not want to allow him. Challenged us since he was a bigger dog. I had all our paperwork but it did not matter. Told them fine - refund my room and we will find other accommodations. They said that they cannot refund our room. After a big stink, they let us stay but no one was happy!
mpatbecker
|1 review
Poorly managed! Contacted IHG about needing to change hotel locations due to rapidly declining health of a family member. Advised by IHG Reservations that because room was booked with rewards points that points would be refunded to account if I did not check in. Instead my card was charged $171 by this hotel. Contacted IHG and was told that a refund was up to the hotel manager. Contacted the hotel manager and was told that refund was “not possible because of IHG Corporate policy.” Hotel manager very rude and said “nothing I can do.” However, another IHG location was more than accommodating due to the same circumstances and did not charge my card. IHG policy applies to one location but not another??? Who’s being dishonest? Refund my points and then turn around and charge my card? Poor business practice and management!!! IHG is losing a loyal, frequent customer!
basket46
|1 review
Holiday Inn Express We have stayed here several times and usually get a suite. It is scheduled for remodeling and it is time. The bathroom really needed to be remodeled. The tile in the bathroom were loose. The staff were very helpful. Breakfast was a little lite a couple of days. They had run out of several things. The girls enjoyed the pool and hot tub. We will stay here again.
Z4911WEcarolyno
|1 review
Very disappointed Staff was nice, but room smelled very musty, and humid, couldn't get the air conditioner regulated, and the carpet was so filthy that my white socks I wore just in the morning while I was getting ready, were so black I will never get them clean. So thankful I didn't walk on the carpet in my bare feet. I just wanted a nice place to meet my sister for a sister's weekend, so disappointing. The worst part was I booked it for two nights and since we didn't arrive till 8:00 p.m. the first night I couldn't cancel the second night without being charged a penalty. Definitely not worth the $170 plus that I paid per night! Definitely not the quality I would expect from Holiday inn Express. I attached a picture of my previously clean white socks, honestly I only wore them for less than an hour in the room, and maybe only made 10 trips across the floor because I was in the bathroom most of the time getting ready. I asked for compensation because it wasn't worth the price I paid and was told that they weren't authorized to do that.

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