Spark by Hilton Orangeburg

Chantel_ I arrived to find a deserted front desk in the middle of the day. After about 10 minutes, I called out, “Hello” and a person named Chantel appeared from the back room. With a sarcastic undertone, she checked me into a filthy one bedroom suite. There was a glob of some type of matter on the window, the front of the tub had a big crack in it, the floors and walls were filthy, stains on the TV stand and end table. When I complaint, Chantel told me I could come and get a new key, and if I didn’t like the new room, she could help check me out of the hotel. When I questioned her about this, she claims it was a directive from the corporate office. Thanks to manager Asteria for addressing my concerns and resolving the issues caused by this unprofessional customer service agent. _

Beautiful building, ugly inside!! As soon as you walk in the lobby, strong smell of marijuana hits you!!! The person at the desk has no time for you no eye contact whatsoever! Dirty carpets I wouldn’t even want my dog walk on it! You can hear people above you through the vents!!! Dirty dirty dirty

Different than photos advertised- run down & dirty I had to wonder if I was in the right hotel because the photos advertised are totally different than reality. It is very worn, dirty and outdated. Walked in from back entrance- door handle broken, pool not working, ice dispensers out of order, one elevator out of order, elevator was old dirty, room stained sheet and carpet. Breakfast eggs and sausage was awful, I couldn’t eat & coffee was lukewarm. I’m assuming at one time it was a decent place but skip this place, couldn’t leave fast enough

Health and Safety hazaard The positives: the ladies at the front desk.Very friendly, polite and helpful. Thank you. The negatives :We had driven a long way and were very tired.The room was shabby and in desperate need of attention. To the owner Raj Patel please do not respond with the standard response you have been posting for over a year that is to say that you will notify housekeeping. As a couple that travels to many countries this hotel and your repeated response to customers is disgraceful. Repeatedly customers report broken furniture,filthy carpets; broken lamps. Our room had filthy carpets; a sliding closet door that had been removed from the tracks and propped up against the clothes rail…..a definite safety issue. Stains and holes on the couch. Dirty socks left on a closet shelf. Peeling paint and broken furniture. As others have described the front of the property leads you to believe the interior will match. Nothing can be further from the reality that lies within. The hotel in general is shabby. Dirty elevators; worn and stained carpets. Nothing has been replaced or renovated in years. The responsibility belongs one hundred per cent with you Mr. Patel. I am extremely surprised that you are allowed to continue trading.Your establishment is unsafe and a health hazard. I will endeavour to make a report to the appropriate personnel.

Very Nice Place!!! This hotel is very clean and in a great location. The beds were very comfortable and the room was very quiet. Everything was very clean... The girl at the front desk was very helpful and had a great personality. We would definitely stay here again...