Crowne Plaza Orlando - Downtown by IHG

Orlando, Florida United States of America

Crowne Plaza Orlando - Downtown by IHG
4.2
Select room:
Availability
427tyraw
7 days ago
EXCEPTIONAL I came for a conference. It was last minute. I have previously lived in the area and have stayed at a few hotels in the area, but never the Crown Plaza! Honestly, I tend to stay at 5 star hotels, certain "brands". I have a certain way I like things, professionalism, service, attention to detail, cleanliness, accessibility. The Crowne Plaza exceeded my expectations!! Checked many of my boxes! Cynthia, Jay, David, Derek and JJ, worked soo hard to make sure I my car was there when I requested it! Smiles and laughs, patience and over and above service! My room was sooo nice! The tub... was such a huge BLESSING TO MEEE! My house only has showers, I was wanting to soak and chill for a while! The tub was right on time! I met Peterson, in housekeeping, he and the ladies were sooo kind! They were helpful and smiling...very pleasant. The location is convenient, I was able to get to my event within minutes. I was able to have food and groceries delivered without a problem! The frontdesk team, sooo professional, attentive and helpful! Always always smiling, even under pressure! Everyone, soo helpful, kinnnd! My friends and I have all said we will back! Definitely worth the stay!

Amenities

Pool - Outdoor
Spa
Center- Fitness
Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at Crowne Plaza Orlando - Downtown by IHG, you'll be centrally located in Orlando, within a 5-minute drive of Kia Center and Camping World Stadium. This hotel is 7.8 mi (12.6 km) from Florida Mall and 8.2 mi (13.2 km) from Orlando International Premium Outlets.

Rooms
Make yourself at home in one of the 227 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 48-inch LCD televisions with premium TV channels provide entertainment. Bathrooms have complimentary toiletries and hair dryers.

Amenities
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 3.00 mi.

Dining
Grab a bite to eat at Bite Bistro and Wine Bar, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Orlando? This hotel has 6600 square feet (613 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
427tyraw
|1 review
EXCEPTIONAL I came for a conference. It was last minute. I have previously lived in the area and have stayed at a few hotels in the area, but never the Crown Plaza! Honestly, I tend to stay at 5 star hotels, certain "brands". I have a certain way I like things, professionalism, service, attention to detail, cleanliness, accessibility. The Crowne Plaza exceeded my expectations!! Checked many of my boxes! Cynthia, Jay, David, Derek and JJ, worked soo hard to make sure I my car was there when I requested it! Smiles and laughs, patience and over and above service! My room was sooo nice! The tub... was such a huge BLESSING TO MEEE! My house only has showers, I was wanting to soak and chill for a while! The tub was right on time! I met Peterson, in housekeeping, he and the ladies were sooo kind! They were helpful and smiling...very pleasant. The location is convenient, I was able to get to my event within minutes. I was able to have food and groceries delivered without a problem! The frontdesk team, sooo professional, attentive and helpful! Always always smiling, even under pressure! Everyone, soo helpful, kinnnd! My friends and I have all said we will back! Definitely worth the stay!
swbyrd07
|1 review
Five star experience! I stayed at the Crowne Plaza downtown Orlando 07/09-07/13/2025. The hotel was in a great location. It had a nice restaurant with friendly staff and decent food. The rooms were clean and had hot water! I’ve never been to a hotel where the water got really warm and I was in heaven. The shuttle was an awesome addition! It took us around the downtown area. The shuttle manager, JJ, was so gracious and patient with everyone. Also, Maria did amazing with cleaning the rooms. I will definitely be staying here again, especially for next year’s conference!
nakedaf2025
|1 review
Exceptional Our experience was exceptional from arrival to departure. A Huge shout out to Derrick our concierge. He and his team were professional, kind, punctual and full of Joy. It was David's first day when we arrived, he delivered excellent customer service and was very attentive. Thank you JJ for traveling us safely and being enthusiastic and detail oriented. I must also Thank, and Honor Dee for every question he answered with love and patience and every all day and overnight shift he worked to be there for the Mantle 2025 group and all others residing at the hotel. Dee thank you for your Exceptional leadership, service and support. I would be honored to stay at the Crowne Plaza in downtown Orlando off Colonial Dr again.
D3452GPchristianf
|1 review
A Comfortable and Friendly Experience We had a very pleasant stay at this lovely hotel. The atmosphere was warm and welcoming, and all the staff were extremely kind and helpful. A special mention goes to Cloe, the waitress at breakfast, who greeted us every morning with a big smile and made sure we had everything we needed. Her friendliness and attention to detail really made a difference and set the tone for a great start to our days. We truly appreciated her kindness and the overall hospitality of the hotel.
yolandapD5475BC
|1 review
Really Good The staff were very accommodating and professional. All the shuttle drivers were pleasant. But JJ, was more personable and engaging. And J was second. He was quiet, but extremely Professional. You have a really good staff.

Explore more