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Hilton Garden Inn Lake Buena Vista/Orlando

Orlando, Florida United States of America

Hilton Garden Inn Lake Buena Vista/Orlando
3.6
Select room:
Availability
christosc564
7 days ago
Exceptional Service That Feels Like Family During our stay, one of the highlights was meeting Roberta, who took care of us every morning at breakfast. She made us feel truly at home with her warmth, kindness, and genuine care. She always greeted us with a smile, remembered our preferences, and went above and beyond to ensure we started each day in the best way possible. Her positive energy and dedication turned our mornings into something special, and we honestly felt like part of her family. She is a true gem, and we are so grateful for her!

Amenities

Pool - Outdoor
Spa
Center- Fitness
Internet - Wi-Fi - Free
Childrens Pool
Restaurant

Property Location
When you stay at Hilton Garden Inn Lake Buena Vista/Orlando in Orlando, you'll be in the entertainment district, a 2-minute drive from Orlando Vineland Premium Outlets and 6 minutes from Orange County Convention Center. This family-friendly hotel is 2.7 mi (4.3 km) from Disney Springs™ and 3.7 mi (6 km) from Aquatica.

Rooms
Make yourself at home in one of the 137 guestrooms featuring refrigerators and flat-screen televisions. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Amenities
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.

Dining
Grab a bite to eat at Great American Grill, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Orlando? This hotel has 4499 square feet (418 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
DominiqueC48
|1 review
Friendly staff, older property If you’re looking for a clean place to sleep…This hits the mark. If you’re looking for luxury, this does not. If I were traveling with a large family and looking for budget but comfortable this would be it. It’s older, The bed was squeaky, The toilet flush handle was broken, The shower door was very difficult to open, The room smelled like smokers were there and my room never got refreshed. The carpet was tattered, the fridge was barely colder than the AC (which worked very well!) I’d give it 2.5 but the staff at the front desk and bar were very friendly and the bar/restaurant food was decent … so 3/5! There are some dining options appx .5 miles away which is walkable but not when I arrived at night, after dark. I’d stay there again if the price was right but this wouldn’t be my first choice otherwise.
christosc564
|1 review
Exceptional Service That Feels Like Family During our stay, one of the highlights was meeting Roberta, who took care of us every morning at breakfast. She made us feel truly at home with her warmth, kindness, and genuine care. She always greeted us with a smile, remembered our preferences, and went above and beyond to ensure we started each day in the best way possible. Her positive energy and dedication turned our mornings into something special, and we honestly felt like part of her family. She is a true gem, and we are so grateful for her!
johnaD352KQ
|1 review
Wonderful experience! I was so impressed with the value of this hotel! It's easily the nicest and cleanest hotel I've stayed at for this price point. Everything looked very new and was in great condition. The front desk staff were very friendly and helpful. The pool and hot tub was so nice and such a great place to be while relaxing in-between going to the parks. The location is perfect, I really love being near Disney springs and all of the parks, I don't think you can beat this location, all of the amenities available, the price, and comfort of this hotel. I have found my new go-to for staying in Orlando!
Nola-mom11
|1 review
Hidden fees There was very little water pressure making it hard to shower. Also, we were unaware of the $27 a day parking fee. This fee was charged to credit card upon checkout, then a week later we received a parking invoice stating we owed $75 for not paying the fee. This is unacceptable. Hilton needs to do better. Will not be staying there again!
whytraveldotcom
|1 review
Hotel Option! This hotel is ideally situated close to dining establishments and retail outlets, several other hotels and is not far from International Drive, which is the reason we chose to stay here. However, we ended up checking out early due to the fact that only one elevator was operational, the hallways were excessively hot, and the hotel was dirty. Throughout our entire stay, the elevators were dirty with hand prints, footprints and a dirty floor which were all visible in the elevator. Is this a Hilton Garden Hotel or a Motel 6? The customer service was abysmal; when we went to the desk regarding our air conditioning not working , the gentleman informed us that the maintenance staff was busy and that he could take a message for them. I have never encountered such a response before; the gentleman had braids and was wearing a pink polo shirt on the evening we inquired about the malfunctioning air conditioning in our room. Another problem we faced was being double charged, and when we spoke to Oscar, he was so unhelpful and seem clueless. Please ensure that your staff is adequately trained to handle customer issues appropriately. Due to all these problems, we checked out early and relocated to the Aloft, which proved to be a worthwhile decision.

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