Villa Alessandra

Comfortable stay in an excellent location The location of this hotel is excellent, being 2 minutes and 10 minutes walk from Ternes and Argentine Metro stations respectively, and 10 minutes from the Arc de Triomphe. Around the corner is the Poncelet market with numerous shops, and there are plenty of restaurants and cafes away from the main touristy areas. As for the hotel itself, it has a rustic decor and we were satisfied with the service so it was odd to see all the recent negative reviews on Google. The room was smaller than we expected albeit with a king-sized bed so the space for 2 suitcases was very limited. However it was clean, there was more than enough food available at breakfast although ideally there could have been more fresher fruit. The staff were pleasant and we were able to negotiate a slightly extended checkout time. Overall it's very reasonably priced for its location in a nice area, and it's got excellent travel connections.

Nightmare! Disrespectful to guests. No service in all disciplines: reception, breakfast, utilities. Villa Collosandra not Alessandra Nightmare of experience! Biggest bluff! Photo images do not reflect what you receive! We booked a double room for two and got a tiny single. Full size (140cm.) bed, one towel, one cup and 40cm. space to pass through to the washroom. Were transferred to a 'triple' room with no cabinet or drawers and no working toilet! Needed to use the waste bucket to pour the water down the basin. Every morning we were at unease to ask for bread, coffee because they were always 'out' and coffee machine malfunctioning. Reception desk many times unattended. No curtious, eye contact. Impatient, unprofessional, conspicuous and suspicious behavior of staff. No implementation of customer satisfaction orientation. No learning or improvement from mistakes. The 'lobby' is a kitsch dining room, lounge area seems a prisonned englassed, strangling glass cage. In short, if could, would replace management and leave only the location. Minus/negative stars (4 stars is a bluff!) A hostel is more attractive than this 'villa'!

RUN AWAY Hotel absolutely not serious or professional. The parking is a decoy ("underground" only for Clios), no manager present, in the event of serious failure of the staff or even fault you will only have your eyes to cry. Hotel does not assume the damages/losses related to the goods brought in it... Run away.

An excellent place to stay within walking distance of Arc de Triomphe! A lovely property right in the centre of Paris within walking distance to Arc de Triomphe. An excellent option for anyone looking for a good property in a quiet, safe neighbourhood in Paris with decent sized rooms, air conditioning and private bath. Excellent breakfast with amazing freshly baked Butter croissants and Pain au Chocolat along with a large selection of items, a great addition anywhere in Paris. Helpful staff that will try to sort out any issues (also tough to find elsewhere in Paris) and most importantly decent room size with modern amenities and small courtyard to enjoy a private meal or drink. We loved it and will happily be back if service quality stays a this level Pro tip - In case you feel your room size or bed size is small, you can ask them to help you find a bigger room and if they have one they should allot it to you .

Pretty, well managed and great location Upgraded the room when the shower didn’t work, beautiful location for the Marathon start line and excellent breakfast served every day. Excellent and friendly service, no complaints whatsoever. I highly recommend this hotel for business and leisure Travelers. Close to the metro, a 5 min walk. Nice Neighborhood with lovely market.