The Ramsey Hotel & Convention Center

Amazing! We had an issue with our air unit. My wife was about to book us at a different place because she was hot. Tim and another guy Kenny was so good to us! They came and fixed us up real good and our stay after that was wonderful! Thank you so much guys! This is a great place to stay at. We had great housekeepers also. Angel and Jon. They kept our towels stocked and got our dirty ones. They got our trash and offered to do our beds, but my kids were still asleep. They were so quiet and polite when they changed the trash so they wouldn’t wake the kids. I highly recommend this place!!!

Convention/Event Review- Outstanding! I cannot speak highly enough of Karl LaPointe and his impact on our event. He was our point of contact on set up day and event day. He was an absolute blessing during our event. I've worked with many venues, and I can honestly say I have never experienced such a high level of customer service. Karl went above and beyond. He is the example of what all event specialist should follow. Thank you, Karl, for making our event beyond our expectations. Lena Marler's customer service in setting up our event at The Ramsey was truly outstanding. She asked all of the right questions and listened to every single detail of what we envisioned and made sure it happened. Leading up to the event, we had to adjust things based on our expected attendance and she was always willing to help. We never felt like a burden. We want to extend our deepest gratitude to Jeff Bradley at The Ramsey. He made miracles happen when we desperately needed one. We also want to say a huge THANK YOU to the owner, Karl Thomas. His heart for this community and the values he instills in his team shines through. Thank you Karl for giving this community a quality place that keeps getting better and better for events!

Wonder stay The bed was very comfortable. Our room was very clean and the staff was wonderful. Check in and out was easy and quick. Hotel is good proximity to area activities.

The Ramsey Hotel in Pigeon Forge Tennessee. Great Stay at The Ramsey Hotel From the outside, The Ramsey Hotel may look a little dated, but the inside is clean and welcoming. We stayed in a two-queen room, and the space was pretty good. The beds were comfortable, and the room included helpful amenities like a coffee maker, mini fridge, and microwave. The bathroom was okay—water pressure was great, but the shower faucet leaked the entire time, and it could definitely benefit from a better ventilation system. All the staff we encountered were very friendly and helpful, which made the stay even better. One cool feature was the on-site bar. Another standout was the 24-hour indoor pool—that was definitely a unique and fun bonus. The breakfast was buffet-style and tasted good. However, it could use a bit more variety—maybe rotate in some bacon or turkey bacon instead of sausage every day. Adding hard-boiled eggs or Danish pastries would be nice too. On the plus side, the juice was much better than at most hotels—definitely not watered down. Each floor had its own ice machine and vending area, which was super convenient. The location is right off the strip, surrounded by tons of attractions, shops, and restaurants. Traffic can be a hassle, but the plus side is you can walk to many places. During our stay, a group was using the convention center area for an event, and it seemed like a great venue for gatherings and conferences. Overall, we had a great stay. For everything the hotel offers, the price was very fair—we spent around $630 total for three nights. My family and I would definitely return. 9/10!

Hospitality That Stands Out – A Memorable Stay at The Ramsey The Ramsey Hotel in Pigeon Forge was clean, welcoming, and well-maintained. The beds were comfortable, the renovated bathrooms featured a relaxing massage shower head, and the room included convenient amenities like a coffee maker, mini fridge, and microwave. The lobby also offered 24/7 coffee, tea, hot cocoa, and lemon/lime water. The staff truly made our stay memorable. Ms. Cayla was outstanding—friendly and helpful. Ms. Judy W. was a warm and gracious hostess, and Josh at the front desk was both informative and kind. We especially enjoyed the 24-hour indoor pool with popcorn and movie night—a fun and thoughtful extra! Breakfast was buffet-style and delicious. The location is ideal—just off the strip and close to many attractions. Overall, a great experience at a fair price. We look forward to returning!