Comfort Inn & Suites Pine Bluff

Needs serious improvement! My husband and I stayed one night here and that was enough. Our room was clean and spacious, but when we walked in, the TV was blasting. No batteries in the remote, so he went downstairs and asked for batteries. Tried to use the charger on the lamp on the desk. Didn't work. Wasn't plugged in, but when I plugged it in, the plug didn't work and there were no bulbs in the lamp. Started to make a cup of coffee and there were no packs for regular coffee, only decaf. The bedside lamp had nice gooseneck reading lights attached, but they'd been folded up into the lamp shades and had no bulbs. Breakfast was the worst. There was regular coffee, which my husband drinks, but no decaf. When I tried to serve myself decaf, only water came out. There were no biscuits, but there was sausage and egg and gravy. Just nothing to eat them with or on. The cereal bins were full, but there was no milk. No toast. No bagels. Just empty trays. And this was within a half hour of breakfast starting to be served. Spoke with several construction workers staying here and they said it had been that bad every morning since they'd been here. The person in charge of breakfast was on her phone, on speaker, walking around and having a loud personal conversation, but showed no interested whatsoever in the breakfast issue. Now we're leaving and will be out more money for breakfast that should have been included in our stay. As a long-time Choice Hotels member, I find this extremely disappointing.

Safe Place but in a bad part of Town This place was a nice surprise, Hard to find though. It is in an empty mall with weeds, don't let this distract you from staying here. The staff are jewels. Carla the Breakfast Hostess is a gem and I hope they know what a great asset she is to their business. She made our stay and am blessed to have met such a wonderful person. The beds were the best on the trip for me, the best night of sleep I had in 4 days. The pillows are marked hard and soft. Sheets are so soft. The room is clean and quite.

Shut dapwn at twin rivers. Pine bluff is awesome if you like hood rich stuff. The mall os empty and theres lots pf places to eat..... Whit.....hall isnt far and its a good nice place to stay. Lots of closed down places..... so ofyou like it go. Check it out

Needs work Checked in just after 1 am and paid full price. Hotel in middle of remodel. Bathroom did have mold. Bed was comfortable. Not sure I would recommend or stay again. Would have to see hotel after remodel completed.

Work w/ a lot of Play! All I can say is Wow!!!! The front desk staff was absolutely AMAZING! From the moment I checked in at 9 am LaTonya went above and beyond to accommodate, not only did I check in early she upgraded me to a suite, being a HGI rewards member they made me feel like royalty and rolled out the Red Carpet everyday of my stay. Montevian was literally a breath of fresh air, everytime he seen me he would smile and say " How was your day Mrs. Smith " that meant so much considering I was having a challenging day at work. The whole staff was Phenomenal from the breakfast staff to the housekeeper's everybody treated me like family. I love this property I look forward to my next work assignment. Oh yeah my suite was everything Big, Comfortable, and Clean you guys have Spoiled me!