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Fairmont Mayakoba

Playa del Carmen, Quintana Roo Mexico

Fairmont Mayakoba
4.7
Availability
Nylaw47
6 days ago
Excellent stay My wife and I attended my law firm’s annual meeting. We needed about 275 rooms so required a large property. For a large event like that the hotel was excellent. It is really nice even for individual stays. The staff was superb—willing, friendly and always smiling. (Hugo from the beach staff gets a special shoutout.) Room 806 with two floors including a rooftop plunge pool was private and beautifully done—in some ways better than oceanfront since it was more private. The food could be better. But overall an excellent five day stay.

Amenities

Pool - Outdoor
Parking - Free
Golf Course
Spa
Internet - Wi-Fi - Free
Sauna
Childrens Pool
Restaurant

Property LocationWhen you stay at Fairmont Mayakoba in Playa del Carmen, you'll be on the beach, a 2-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Tres Rios Ecopark. This beach hotel is 5.9 mi (9.4 km) from Playa del Carmen Main Beach and 6.1 mi (9.9 km) from Maroma Beach.

RoomsStay in one of 401 guestrooms featuring LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

AmenitiesRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor swimming pools. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.

DiningGrab a bite at La Cantina, one of the hotel's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Business, Other AmenitiesFeatured amenities include a business center, limo/town car service, and express check-in. Planning an event in Playa del Carmen? This hotel has 40000 square feet (3716 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Nylaw47
Excellent stay My wife and I attended my law firm’s annual meeting. We needed about 275 rooms so required a large property. For a large event like that the hotel was excellent. It is really nice even for individual stays. The staff was superb—willing, friendly and always smiling. (Hugo from the beach staff gets a special shoutout.) Room 806 with two floors including a rooftop plunge pool was private and beautifully done—in some ways better than oceanfront since it was more private. The food could be better. But overall an excellent five day stay.
alanpO86AG
Great time at Fairmont Heritage Mayakoba Our stay at the Fairmont Heritage Mayakoba was absolutely outstanding, and a huge part of what made it so memorable was the incredible care and attention we received from our butlers, Fernanda Salgado and Javier Alarcón. From the moment we arrived, Fernanda and Javier went above and beyond to ensure every detail of our stay was perfect. They were warm, professional, attentive, and genuinely invested in making our family feel comfortable and cared for. Whether it was coordinating daily plans, anticipating our needs before we even asked, or handling requests with speed and grace, they consistently exceeded expectations. Traveling as a family can be complex, but Fernanda and Javier made everything seamless. Their kindness, organization, and calm presence allowed us to truly relax and enjoy the beauty of Mayakoba. They made us feel not just like guests, but like we were being welcomed home. The Fairmont Mayakoba itself is a stunning property ,beautiful grounds, excellent service, and a wonderful atmosphere ,but it’s people like Fernanda and Javier who truly elevate the experience from great to unforgettable. We are deeply grateful for the care they showed us and would not hesitate to return. Thank you, Fernanda and Javier, for making our vacation so special. We hope to see you again very soon! The P Family
mariondonat
WOW WOW WOW I LOVED visiting this resort! The grounds are so gorgeous, the food is delicious, and the staff is amazing. The water and beach are stunning! The variety of restaurants and pools are incredible. I am a travel advisor who happened to celebrate my 40th birthday here and the events team were just amazing. I love how there is an all inclusive option as well as a la carte. The resort would be perfect for families with young children too and I cannot wait to bring my family here! Highly recommend!!!
jessef254
Amazing trip with Captain Iker Took my family, including my 15-month old, on the boat tour around the property and it was fantastic. Our boat captain Iker was amazing. He was very knowledgeable and we even got to see 2 crocodiles! Highly recommend this experience.
stevenhI9102PK
Wonderful property, excellent service, accommodating all needs. Wonderful property, excellent service, accommodating all needs. A particular shout out to Inker who took us on a very enjoyable and informative boat tour of the property. All of the staff at restaurants were wonderful. David and Diana at the La Laguna were especially gracious and attentive. Erick was charming and helpful when we went to the beach, and Frida gave us an informative presentation about the Fairmont Residences. We plan on returning again.

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