Holiday Inn Express & Suites Rancho Cucamonga by IHG

Rancho Cucamonga, California United States of America

Holiday Inn Express & Suites Rancho Cucamonga by IHG
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ravenchow
2 years ago
Great hotel for passing through! We drove through this area back in April & chose a Radisson location: Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA. It turned out to be independently owned & operated. It was dirty, and it took almost a half hour to get checked-in due to there not being anyone at the counter at 10pm, nor any way to summon anyone to the counter. I was a bit nervous booking this time because I was afraid this might be the "norm" for the area. We just needed a place to stay for the night as we passed through, and we would be checking in late. We arrived at about 9pm. I walked into the lobby which was large and clean. A friendly agent was behind the desk checking in someone in front of me. I only waited a few minutes until my turn. One negative for some people might be the credit card hold. This did not bother me. She told me there would be a $50 credit card hold that would fall off in 5-7 days. I checked in on a Sunday night. On Thursday morning, the hold did fall off, and my card was charged for our stay. This is fine for our family. Coffee (in a thermal carafe with flavored & regular creamers available), several tea bag flavors, hot chocolate packets, and a hot water dispenser are available in the lobby at all times. My kids were thrilled as I wanted to get a cup of coffee on arrival and allowed the kids to get a treat as well. The room was CLEAN, and we had plenty of towels if needed. There was a fridge & microwave if needed as well. Supposedly breakfast is a nice spread, but we were exhausted from the drive and arriving late, so we missed it unfortunately. It ends at 9am. We had plans to go out to breakfast anyway as this is our preference when on a vacation. (We checked out nearby Richie's Diner which was a great choice!) Check-out was very fast. The friendly agent behind the counter already had all of the invoices printed for the morning so she quickly found our invoice, and then we left. Even coming in late, we were able to park nearby, so we loaded the car quickly and headed off to our destination. Additional amenity....you have to pass by a Costco to get to this hotel so if you're a member, you can do a gas fill-up the next morning :) We will most likely stay at this location from now on. Great choice!

Amenities

Parking - Free
Internet - Wi-Fi - Free

Property Location
When you stay at Holiday Inn Express & Suites Rancho Cucamonga by IHG in Rancho Cucamonga, you'll be in a shopping district, within a 5-minute drive of Ontario Mills Shopping Mall and Victoria Gardens. This hotel is 4 mi (6.4 km) from Ontario Convention Center and 4.9 mi (7.8 km) from Chaffey College.

Rooms
Make yourself at home in one of the 93 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Dining
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:30 AM.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
chickabeegrrl
|1 review
Good work stay. This hotel was decent for a work stay. The necessary amenities were there including a mini fridge, microwave, and air conditioning. Having breakfast available in the morning made things easy in terms of grabbing a bite to eat on the way out to the office. The location was idea since its near plenty of restaurants and the airport.
ravenchow
|1 review
Great hotel for passing through! We drove through this area back in April & chose a Radisson location: Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA. It turned out to be independently owned & operated. It was dirty, and it took almost a half hour to get checked-in due to there not being anyone at the counter at 10pm, nor any way to summon anyone to the counter. I was a bit nervous booking this time because I was afraid this might be the "norm" for the area. We just needed a place to stay for the night as we passed through, and we would be checking in late. We arrived at about 9pm. I walked into the lobby which was large and clean. A friendly agent was behind the desk checking in someone in front of me. I only waited a few minutes until my turn. One negative for some people might be the credit card hold. This did not bother me. She told me there would be a $50 credit card hold that would fall off in 5-7 days. I checked in on a Sunday night. On Thursday morning, the hold did fall off, and my card was charged for our stay. This is fine for our family. Coffee (in a thermal carafe with flavored & regular creamers available), several tea bag flavors, hot chocolate packets, and a hot water dispenser are available in the lobby at all times. My kids were thrilled as I wanted to get a cup of coffee on arrival and allowed the kids to get a treat as well. The room was CLEAN, and we had plenty of towels if needed. There was a fridge & microwave if needed as well. Supposedly breakfast is a nice spread, but we were exhausted from the drive and arriving late, so we missed it unfortunately. It ends at 9am. We had plans to go out to breakfast anyway as this is our preference when on a vacation. (We checked out nearby Richie's Diner which was a great choice!) Check-out was very fast. The friendly agent behind the counter already had all of the invoices printed for the morning so she quickly found our invoice, and then we left. Even coming in late, we were able to park nearby, so we loaded the car quickly and headed off to our destination. Additional amenity....you have to pass by a Costco to get to this hotel so if you're a member, you can do a gas fill-up the next morning :) We will most likely stay at this location from now on. Great choice!
5strz
|1 review
Just okay We arrived late, the room Location was on lower floor as requested. But the bed was horrible, bed frame broken and mattress lumpy and needs to be replaced. The worst hotel bed experience just about ever! The plus side, they still have complimentary breakfast. Saved us time in the morning, cinnamon rolls are Still great.
bpdogs
|1 review
Good Choice Typical HI Express but this one seems newer and thus in better condition. Comfortable mattress and good size TV with plenty of channels. I found CNN and watched the LA Kings game even. Friendly front desk employees. Surrounded by other same category hotel brands. Between 10 freeway and Foothill Blvd. Restaurants within walking distance.
lindaR7887
|1 review
They came through for me!! After staying a couple of nights at a higher rated overpriced hotel that was far from a n excellent rating, I decided to go to another hotel for my last night. I found the Holiday Inn Express and I was NOT disappointed. The high rated hotel charged a high rate for a poor dingy room that did not have a Microwave, but it had dirty moldy shower (Yuk) with dim lighting and no makeup mirror. No free coffee, No free continental breakfast, but they definitely charge $12.00 p/day for parking! When I walked into the Holiday Inn Express, I was warmly greeted. I saw the Coffee station that offers FREE coffee and FREE continental breakfast!! I mentioned to the front desk agent what I experienced at the other hotel and to my surprise I was offered a FREE room upgrade! The room was a suite that was very comfortable, clean, great bathroom, MICROWAVE, and all the other great amenities that you would expect but, ALL at a lower room rate than the other hotel! I got much more for a lower room rate and this hotel offers much more, like FREE parking!

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