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Austin Marriott North

Round Rock, Texas United States of America

Austin Marriott North
4

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melkhewitt
4 years ago
Amazing Team during a Statewide Crisis After spending three days in a home without power or water during the Texas power outages, my husband and I were lucky enough to secure a reservation at this hotel. We were desperate to have a warm shower, a hot cup of coffee and a full night’s rest. We knew going into this that all hotels were short staffed due to the fallout of the hospitality industry during the pandemic and that the staff was going to be overworked due to the largest influx of reservations that they’ve had in a year. While I did see the same employees each day of our three night stay, you never would have truly known how tired and overworked I’m sure they were upon interacting them. My husband and I received exceptional kindness and service from every staff member we interacted with. We were greeted by each general manger in passing and asking if we needed anything. We asked one of the GMs how his house is holding up and he said he wasn’t sure as he hadn’t been home in 4 days at that point. This was my first time staying at a hotel after the pandemic hit and while I was nervous, the overall cleanliness of the lobby, amenities and room put my mind at ease. I think the hotel should be proud of their performance during a statewide crisis, in a pandemic, understaffed with half the hotel under construction. I will be recommending this hotel to all friends and family that come to Round Rock.

Amenities

Pool - Indoor
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at Austin Marriott North in Round Rock (Three Points), you'll be within a 15-minute drive of Round Rock Sports Center and Kalahari Indoor Water Park. This hotel is 13.2 mi (21.3 km) from Lake Travis and 13.3 mi (21.4 km) from Lake Austin.

Rooms
Stay in one of 295 guestrooms featuring Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Amenities
Take advantage of recreation opportunities including a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.

Dining
You can enjoy a meal at RC Grille serving the guests of Austin Marriott North, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Round Rock? This hotel has 14841 square feet (1379 square meters) of space consisting of a conference center and 15 meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
pdmaddock
|1 review
Nice stay - very good considering This property looks like its going to be an above average Marriott. I say "going to be" as its got some renovations in progress. The Restaurant is being remodeled so its just grab and go for Breakfast as is the case with many hotels. The room was clean and functional. The staff seemed spot on. The workout room had new equipment - one of the few hotels with Apple Gymkit cardio machines. I'd definitely try it again.
Lindseyshay13
|1 review
DO NOT STAY HERE This hotel double charged my credit card and will not answer or return calls. Genuine pieces of garbage ripping people off and having zero conscience about it. Don’t put yourself at risk of being stolen from, just stay elsewhere....
melkhewitt
|1 review
Amazing Team during a Statewide Crisis After spending three days in a home without power or water during the Texas power outages, my husband and I were lucky enough to secure a reservation at this hotel. We were desperate to have a warm shower, a hot cup of coffee and a full night’s rest. We knew going into this that all hotels were short staffed due to the fallout of the hospitality industry during the pandemic and that the staff was going to be overworked due to the largest influx of reservations that they’ve had in a year. While I did see the same employees each day of our three night stay, you never would have truly known how tired and overworked I’m sure they were upon interacting them. My husband and I received exceptional kindness and service from every staff member we interacted with. We were greeted by each general manger in passing and asking if we needed anything. We asked one of the GMs how his house is holding up and he said he wasn’t sure as he hadn’t been home in 4 days at that point. This was my first time staying at a hotel after the pandemic hit and while I was nervous, the overall cleanliness of the lobby, amenities and room put my mind at ease. I think the hotel should be proud of their performance during a statewide crisis, in a pandemic, understaffed with half the hotel under construction. I will be recommending this hotel to all friends and family that come to Round Rock.
Moved2Texas
|1 review
Home away from home I visited the Austin Marriott after the Polar Vortex brought the Austin area to its knees. I work nearby and our offices were closed and without power during and after the storms and extreme cold. While work continued to reopen, our company reserved conference rooms at the Austin Marriott North. While there I was impressed with the service and hospitality. The hotel is undergoing a significant remodel so much of the first floor is currently under construction but their service continued unimpeded by the renovations. I found their staff to be friendly and attentive, which allowed me to work on my role in helping our facility get back to business. Many thanks to the Marriott staff for their excellent customer service!
JDSoui
|1 review
Quiet Stay & Ideal Location Enjoyed 3 nights at the hotel, and while the occupancy was lower due to the time of the year the rooms, walls and floors were thicker allowing for a quieter rest in comparison to other hotels. The staff was cordial and friendly and they did a thorough job sanitizing the room and grounds - including the gym.

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