Comfort Suites Salem-Roanoke I-81

Salem, Virginia United States of America

Comfort Suites Salem-Roanoke I-81
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KASDKS
1 year ago
Very nice place to stay We had a very comfortable stay here while traveling through the area on our way to our final destination. We arrived around 8:00pm after a long day and were greeted with a friendly welcome by the young lady at the front desk. The room was very clean, bed was comfortable and we got a good night’s sleep. We were able to enjoy a nice breakfast the next morning before heading out for the next leg of our journey. Breakfast area was clean and staffed with someone who did a great job of making sure area was clean and well stocked. The lovely lady who checked us out in the morning was a ray of sunshine with her delightful flowers in her hair and her cheery personality! The staff here seem to care about making your stay a pleasant one. We would definitely stay here again when in the area.

Amenities

Pool - Indoor
Spa
Center- Fitness
Internet - Wi-Fi - Free

Property Location
A stay at Comfort Suites Salem-Roanoke I-81 places you in the heart of Salem, a 3-minute drive from Green Hill Park Trailhead and 5 minutes from Roanoke College. This hotel is 14.6 mi (23.5 km) from Carilion Roanoke Memorial Hospital and 2.7 mi (4.4 km) from Longwood Park.

Rooms
Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Amenities
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center.

Dining
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.

Business, Other Amenities
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Event facilities at this hotel consist of conference space and a meeting room.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
KASDKS
|1 review
Very nice place to stay We had a very comfortable stay here while traveling through the area on our way to our final destination. We arrived around 8:00pm after a long day and were greeted with a friendly welcome by the young lady at the front desk. The room was very clean, bed was comfortable and we got a good night’s sleep. We were able to enjoy a nice breakfast the next morning before heading out for the next leg of our journey. Breakfast area was clean and staffed with someone who did a great job of making sure area was clean and well stocked. The lovely lady who checked us out in the morning was a ray of sunshine with her delightful flowers in her hair and her cheery personality! The staff here seem to care about making your stay a pleasant one. We would definitely stay here again when in the area.
MontanaEjp
|1 review
Nice staff, unfortunately smelling room It was a very nice hotel downstairs and throughout the hallways. Fantastic staff, very nice. We just had a problem with the room. We arrived very late, about 11:45pm with 4 kids and the pup. We stayed in a suite. The room smelled terrible. There was water all around the air conditioning on the carpet. I suspect that was the smell. Maybe it was a designated pet room and that’s what the smell was. There was 2 bugs in the bathroom, I know, not terrible. A crack in the bathroom I think where they were coming out. I tried to call the front desk by chance they had something else but no answer. I know they were busy downstairs. We were all so exhausted we just crashed after I sprayed my perfume everywhere so we could go to sleep. Breakfast was minimal, kids wouldn’t eat much there. Not worth the money we spent having the extra $50 fee for the pet.
Josh B
|1 review
Very clean! Very nice! Clean room I did not smell any cigarettes the beds were clean who ever did this room was absolutely perfect sleeping here is better then my bed but the person at the front desk acting like she did not want to be here. Somehow the place put MORE money for military ID. And the water was cold but I put it up all the way and the water was worm but I’ll come here again very nice!
Mike W
|1 review
Overrated Arrogant and unfriendly staff, average room with unclean bathroom, would never stay at this location. Earlier, I had good experience with other Comfort Suites location, but this location doesn’t meet standards of Comfort Suites. Stay away!
John L
|1 review
Attitude Problem Hotel was clean but room furniture is tired. 3 story hotel with one ice machine on 1st floor which was not working. The biggest complaint was the attitude of the front desk clerk from the very first moment we arrived. We literally waited to be acknowledged and checked in for 5 minutes as She sat behind the counter on the computer. She did not make any effort to acknowledge us or apologize for the delay. After checking in, I discovered the one ice machine was broken and the desk clerk only reply was “ it happened before”. There was no effort to resolve the problem or apologize. After a request from my wife to resolve the situation, we were informed that We were being unreasonable and that She didn’t have to bend over backwards to satisfy us. The hotel did end up providing bagged ice but the experience was enough for us to avoid this hotel in the future.

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