Holiday Inn Express Hotel & Suites San Angelo by IHG

San Angelo, Texas United States of America

Holiday Inn Express Hotel & Suites San Angelo by IHG
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Penny G
1 year ago
Great Stay! Clean Updated Friendly Accommodating Clean. Friendly. Accommodated special requests at check-in with understanding and a positive attitude. Thank you Sarah! Third hotel on our trip so far and by far the best. I was surprised and impressed by how clean and new-looking this hotel is. Our King Suite was beautiful. Housekeeping was also great. The extra attention was appreciated. This Holiday Inn Express and Suites will be my first choice next time I visit San Angelo.

Amenities

Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Pool - Outdoor

Property Location
When you stay at Holiday Inn Express Hotel & Suites San Angelo by IHG in San Angelo, you'll be in a shopping district, within a 5-minute drive of Cinemark Tinseltown USA San Angelo and San Angelo State Park. This hotel is 1.5 mi (2.3 km) from Sunset Mall and 2.3 mi (3.6 km) from Angelo State University.

Rooms
Make yourself at home in one of the 68 guestrooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access and a vending machine.

Dining
A complimentary breakfast is included.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in San Angelo? This hotel has facilities measuring 700 square feet (65 square meters), including conference space. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Penny G
|1 review
Great Stay! Clean Updated Friendly Accommodating Clean. Friendly. Accommodated special requests at check-in with understanding and a positive attitude. Thank you Sarah! Third hotel on our trip so far and by far the best. I was surprised and impressed by how clean and new-looking this hotel is. Our King Suite was beautiful. Housekeeping was also great. The extra attention was appreciated. This Holiday Inn Express and Suites will be my first choice next time I visit San Angelo.
Kay E
|1 review
This motel is run down and needs an update Country music plays loud 24/7 in the lobby and we were on the first floor, and could hear it and couldn't sleep. We picked up the phone to call the front desk, and the phone didn't work. The shower generated a trickle of water. The hotel is rundown, and needs a remodel. The mattress and the bedding was worn. The window shade didn't roll up and was damaged. The breakfast was skimpy and there was no decaf coffee.
wstpacific
|1 review
I’m Being Generous With a Three Star Rating For This Hotel Not a typical HIE experience. Hotel needs an upgrade and a refresh badly. Not very friendly customer service, no acknowledgment of Diamond membership upon check in. I haven’t seen a TV with such a small screen size in a hotel in years. I can usually connect to the internet with ease and few clicks with IHG Connect. I don’t think this hotel even has this, it was your old style internet connection website where you have to enter codes and passwords with a third party to log on. I haven’t seen this in a long time with IHG. It normally recognizes me when I try to log in from my device but these people are still operating from the Stone Age. Carpets and flooring were filthy. Both phones were disconnected from the wall. I plugged both in and only one worked. Breakfast was luke warm and coffee too, even at an early hour. IHG needs to visit this location, I wouldn’t be surprised if they tell them to get their act together or even consider a reflag. The Comfort Suites in town is actually better.
800hdc
|1 review
NOT GREAT, NEVER AGAIN This place needs to be updated badly. The hotel and grounds are in bad shape, and the pool is not working. There were lots of stains in the carpet, and the room actually had a moist feeling to it like a swampy feel and smell. The first room had a pee smell to it, sheetrock crumbling in the bathroom and just beat up. The second room was better but not by much. We ended up laying towels on the bathroom floor to walk on because it had a gooey feel to it. NOPE NEVER AGAIN. We are at a Holiday Inn in Alamogordo now and this place is awesome! San Angelo talk to these people about how to run a hotel.
HaveJetMustTravel
|1 review
Very Disappointed I stay in lots of HIE locations but this is the first time I have stayed in this location. I am a frequent traveler. Mixed bag, some good and some bad at this hotel. Front desk staff were not friendly and they failed to acknowledge my top level status which usually occurs in all HIE hotels. Room was clean and bed very comfortable. Room appears to have fairly new carpet but there are issues--rotted wall by the shower, towel rack loose and ready to fall off the wall, light fixture on the wall was slanted down on one end and appears to be ready to fall off the wall. The soap dispenser was worn out--when you pumped soap, you had to pull the pump device up manually to pump a second time. The elevator floor was filthy. The hallway on the 2nd floor needed to be vacuumed pronto. The breakfast was good for a free breakfast but the two rooms needed a good cleaning. I stay in IHG/HIEs in multiple states many times each year and stay in 30-40 hotels every year with about half of those stays at HIE hotels. This experience was clearly one of my worst experiences in an HIE hotel in many years and I won't ever return to this hotel. This hotel's 4 star rating on TripAdvisor is clearly incorrect--this hotel is a 3 star quality hotel.

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